NEC Corporation of America KMP7N2D2 Benutzerhandbuch

Seite von 47
42
REPAIR GUIDELINE 
   
You are welcome to use the MP produced by NEC. In case of any problem of e353 MP in use, please contact the distributor or NEC repair center. In
case of repair, please send your MP to local repair station (see the Warranty Certificate attached with MP); in case of no repair station locally, please
send your MP and duplicate invoice to the distributor for EMS. 
To inquire about the latest repair outlet and replacement center address, please contact 800-820-7007, or http://www.necmobile.com
5. Repair Guideline
Common problems
Potential causes
Solution
1. Weak signals
Far away from base station or strong 
insulation
Get near the windows or corridors. 
2. The screen will display "no card" or 
"invalid card"
Possibly dirty contact pad of USIM card
Gently clean the contact pad of USIM 
card. 
3. Backlight constantly light
Possibly configured power-on backlight
Re-configure backlight mode
4. Battery charged full holds short
Possibly configured power-on backlight, 
to consume high electricity
Re-configure backlight mode 
5. Silent headphone
Possibly configured minimum volume
Adjust the volume by up/down volume 
key
6. Only vibration no ring upon incoming 
call 
Possibly configure the MP as 
Conference Mode
Re-configure "standard mode" 
7. No billing function (AoC)
No such service of domestic network at 
present
Contact network service provider
8. Fail to access WAP network
Possibly wrong WAP setting
Reset WAP Connection setting in 
Phone settings, or contact network 
service provider