Arris WE800G Benutzerhandbuch
SECTION 4
TROUBLESHOOTING
4-2 SECTION
4,
TROUBLESHOOTING
!
Ensure that you are using Ethernet cables and not telephone
cables between the WE800G and your computer. Ethernet cables
use a wider RJ-45 style plug using 8 wires where telephone style
plugs use the smaller RJ-11 style plug using 4 to 6 wires.
cables between the WE800G and your computer. Ethernet cables
use a wider RJ-45 style plug using 8 wires where telephone style
plugs use the smaller RJ-11 style plug using 4 to 6 wires.
The plug on the left is RJ-45; the plug on the right is RJ-11 – use only
RJ-45.
!
Check the System Tray at the bottom right of your display to see
an icon that looks like a monitor.
You can click on this to
see the status of your WE800G. Also in Start > Settings > Control
Panel > Network and Dial-Up Connections, you can examine the
state of your Ethernet connection with the WE800G. Make sure
“Show icon in task bar when connected” is checked.
Panel > Network and Dial-Up Connections, you can examine the
state of your Ethernet connection with the WE800G. Make sure
“Show icon in task bar when connected” is checked.
!
Ensure that your WE800G is within range of your wireless access
point/wireless router or is not behind an obstruction. For example,
metal structures may interfere with the signal, as will 2.4 GHz
cordless phones, and microwaves.
point/wireless router or is not behind an obstruction. For example,
metal structures may interfere with the signal, as will 2.4 GHz
cordless phones, and microwaves.
!
Ensure that your wireless access point/wireless router’s antenna
and your WE800G antenna are connected.
and your WE800G antenna are connected.