Philips Consumer Lifestyle DL8791 Benutzerhandbuch

Congratulations on your purchase and welcome to 
Philips! To fully benefit from the support that Philips 
offers, register your product at 

welcome. 
The Philips health watch empowers you to live a 
healthier life by continuously tracking activity, calorie 
burn, sleep habits, heart rate and other key metrics 
of your cardio condition, and more. The watch can 
wirelessly connect to a smartphone. An always ON 
screen and battery charge of up to 4 days allows 
you to wear the watch every day and night. You can 
monitor your metrics and get personalized guidance 
with the Philips HealthSuite health app.

Philips health watch measures, tracks, and analyzes 
movement and physiological parameters. These 
metrics are intended to help provide behavioral 
change programs to manage lifestyle, weight 
and activity related chronic disease. The device is 
intended to be used by adults.

Operating principle

The Philips health watch is a wrist-worn device for 
24/7 home use (indoor and outdoor). The device 
uses a tri-axial accelerometer to measure motion 
and green Light-Emitting Diodes (LEDs) and a 
photodiode to create a photoplethysmogram (PPG). 
The accelerometer output and the PPG-signal are 
analyzed to determine heartbeat, activity type,  
steps taken, and are used as input for estimation  
of energy expenditure and other parameters.

IMPORTANT  

SAFEGUARDS

When using battery-operated products, especially 
when children are present, basic safety precautions 
should always be followed, including the following:
To ensure safe usage of the device, follow 
the instructions in this user manual. Read the 
contraindications, warnings and precautions 
sections before you use this device. If you are not 
sure if the device is suitable for you, consult your 
doctor before using this device.

Contraindications

Do not use this device if:

 

- You have skin problems, including wounds, sores 

and burns, in the wrist area as this can result in 
prolongation or aggravation of these symptoms.

Reactions

It is possible that you can experience adverse 
reactions due to wearing a device that stays in 
contact with your skin for long periods at a time. 
These reactions can include:

 

- Skin reactions to pressure or friction of the 

device against the skin.

 

- Skin reactions to dirt or moisture trapped 

between the device and the skin.

 

- Allergic reactions to the materials used; 

stainless steel, plain plastic or thermoplastic 
polyurethane (TPU).

If you experience such reactions remove the watch 
from your wrist, stop using the watch and give your 
skin a couple of days to rest. Before refastening  
the watch, be sure to read the instructions on 
how to wear the watch mentioned in the chapter 
‘Wearing the health watch’.
Discontinue use and consult your doctor if 
reactions persist.

Warning

 

- Only use a double insulated IEC60950-1 class II 

USB-adapter or USB-port for 

charging.  

Check if the USB-adapter has the symbol for 
double insulation:  . If you don’t use a double 
insulated IEC60950-1 class II USB-adapter, the 
USB-adapter could malfunction and cause injury.

 

- Consult your doctor prior to starting an exercise 

regime if you have heart disease, kidney disease 
and/or diabetes mellitus type 1 or 2.

 

- Do not start or continue exercising before 

consulting your doctor if you experience any of 
the following

 

- feeling dizzy, nauseated or about to faint

 

- feeling unusual fatigue with usual activities,

 

- feeling pain in your: chest, neck, jaw or arms,

 

- feeling that your heart is beating too hard  

or fast,

 

- having shortness of breath during rest/mild 

exertion, when lying flat or during the night,

 

- having a known heart murmur,

 

- having swollen ankles.

 

- Exercising while experiencing any of these 

symptoms might increase the risk of heart 
problems.

- It is important to always listen to your 

 

- If you are taking medicines that lower your 

maximum heart rate (e.g. for high blood pressure), 
consult your doctor. Ask your doctor what your 
target heart rate zone should be.

 

- If you have a heart condition or you are in 

cardiac rehab, talk to a healthcare professional 
about what exercises you can engage in and 
what your target heart rate should be. Exercising 
with a too high heart rate could cause health 
problems, like temporary chest pain, heart 
overload or exhaustion.

Note: If you are unable to sync, see chapter 
‘Troubleshooting’ for more information.
Firmware update: the app will notify you when new 
firmware of the health watch is available and will 
ask you whether you want to update it.

Always wear the Philips health watch on the outside 
of your wrist, in direct contact with your skin (Fig. 2). 
Make sure the watch is not on your wrist bone (Fig. 3).
The straps need to be tight, but comfortable 
around your wrist to ensure a correct heart rate 
measurement. If you feel any discomfort due to the 
straps, give your skin some rest by not wearing the 
watch for a short period of time. When refastening 
the watch, try loosening the strap a notch.
If you continue to feel discomfort after a short 
period of rest and loosening the strap, remove the 
device and call 1-844-531-6861 for assistance and/
or consult your doctor.
Note: Please check and if necessary, change the 
setting ‘handedness’ and ‘wearing position’ in the 
device settings menu in the Philips HealthSuite 
health app. This is to indicate if you are left or right 
handed and the side that you wear your watch on. 
Remove the watch at least once a day (e.g. before 
or during a meal) to clean your wrist/arm with some 
mild soap and water. Clean the watch regularly, 
especially if your watch becomes dirty or wet during 
an activity. Make sure that your watch and arm are 
dry before refastening the watch to reduce the risk 
of skin irritation. If you use skin care products, do so 
sparingly on the areas of the skin that are covered 
by the watch. The watch is splash proof with a 1 atm 
rating, which allows you to use it outdoors in the rain.

Replacing the strap

The Philips health watch comes with a second 
strap that accommodates most common small size 
wrists. The straps have quick release pins which 
allow for easy change of straps.
If you want to use the smaller strap:
1  Turn the watch upside down.
2  Release the pin of the strap (Fig. 4).
3  Gently remove the strap.
4   Position the watch correctly, lock one side of 

the new strap in the watch, unlock the pin of the 
new strap and lock the strap in the watch (Fig. 5).

The Philips health watch has a touch sensitive ring 
around the display. You can use the touch sensitive 
ring to navigate the menus.

Heart

Heart rate menu and 

indication of heart 

rate detection during 

measurement.

Bed

Sleep

Fork and 

knife

Food intake

Clock

Menu icon for the 

stopwatch, timer and alarm 

menu and icon for the 

stopwatch.

Hourglass

Timer function

Bell

Indicates alarm is set

Cogwheel Settings

Battery 

status

Indicates status of battery

Lock

Indicates display is locked 

Walking 

person

Indication of the activity 

walking

Running 

person

Icon used for the activity 

menu and indication for the 

activity running

Cycling 

Cycling activity

Fire 

Total amount of burned 

calories (total energy 

expenditure).

 

Fire and 

active 

person

Amount of burned calories 

through sustained physical 

activity (active energy 

expenditure)

Steps

Steps taken

Running 

person 

with clock

Active minutes

Check 

mark

Indicates successful 

operation, e.g. for pairing or 

firmware update.

Excla ma-

tion mark

Indicates an error, e.g. 

during pairing, syncing or 

firmware update

The clock screen of the watch shows the current 
time that it synced with your smartphone. To 
access the main menu, tap on the menu button 
(Fig. 6). The main menu has 6 different menu 
options which provide information about your 
activity, heart rate, sleep, time functions and 
settings. You can manually add information about 
your food intake in the dedicated menu section.

 

- Do not share the device. The Philips health 

watch is designed for personal use only.  
The watch measures several health parameters, 
which are updated over time and are tailored 
to you. Switching the watch between different 
people would lead to inaccurate measurements. 

- Do not modify this equipment. This may result 

in hazardous situations. Make sure the device is 
in proper working condition before use.

 

- Only use the charging cradle and detachable 

parts authorized by the manufacturer. The use 
of unauthorized parts or accessories may cause 
injury or damage to the device.

 

- To reduce the risk of skin irritation please follow 

these instructions: 

- Clean the device and skin underneath 

the device regularly and after each sports 
session. Take the watch off once in a while to 
give your skin some rest.

 

- Always dry the device when it has become wet.

 

- Do not wear the strap too tight, to ensure it is 

still comfortable to wear. 

 

- Follow the instructions in chapter  

‘Wearing the health watch’.

 

- Keep the device out of reach of infants, children 

or pets, since inhalation or swallowing of small 
parts can be dangerous or even fatal.

 

- Keep the device away from fire and heat sources. 

The 

internal batteries can overheat and may 

explode or leak, causing fire or explosion.

 

- During pregnancy, always follow your doctor’s 

advice with regards to weight management, 
exercise type, frequency, duration, intensity 
and rest intervals. Be aware that the heart rate 
zone indicator is not applicable when you are 
pregnant. Make sure to update your weight 
in the app on a regular basis. Failure to do so 
might result in inaccurate energy expenditure 
(calorie burn) estimation.

- Sleep algorithms should not be used for 

diagnosis or treatment in case of sleep 
problems. They have not been validated for 
people with sleeping disorders.

Caution

 

- Do not use the device near strong electrical or 

magnetic fields, for example magnets, radio 
transmitters, microwave ovens. This could cause 
measurement errors.

 

- Use this device under the right environmental 

conditions as indicated in this user manual. 
If not, this could affect the performance and 
lifetime of the device and measurement results.

 

- If you have any problems with this device,  

such as setting up, malfunction, maintenance, 
visit www.philips.com/support or call  
1-844-531-6861 for assistance.

 

- If you have doubts about the accuracy of the 

measurements by the watch, stop using the 
watch and read the troubleshooting section.  
If you cannot find a solution there, visit

www.philips.com/support or call  
1-844-531-6861 for assistance. Accurate 
measurement relies on three key factors: 
Placement of the sensor in direct contact with 
the skin, transmittance of light through the skin, 
and sufficient blood flow through the skin.  
There are conditions where accurate optical 
heart rate measurement is not possible. 

GENERAL RECOMMENDATIONS

 

- Read this user manual carefully and always 

follow the instructions.

 

- Do not use this watch for any other purpose 

than what it is intended for.

 

- Make sure the device is in proper working 

condition before use.

 

- Do not wear the device when showering, 

bathing, swimming or scuba diving, as this may 
damage the device. The device is water resistant 
and is protected against rain and sweat. 

 

- Exercising at the right intensity is important 

to improve your overall health. The general 
recommendation for physical activity is 
to have at least 150 minutes of moderate 
intensity activity per week. This can made up 
of segments of at least 10 minutes duration. 
Additionally, it is important to note that even if 
you cannot achieve the recommended amount 
of physical activity, being physically active to 
a lesser amount (e.g. 90 minutes per week) is 
better than being inactive.

 

- To reduce chances of injury during exercise 

follow these recommendations:

 

- Wear appropriate clothing and protective gear

 

- Always perform proper warm-up and cool-

down procedures

 

- Slowly progress your activity level; plan  

2-3 months to gradually increase exercise 
duration and intensity. If you are not very active, 
it is a good idea to start with taking brisk walks 
on a regular basis.

 

- Avoid vigorous to near maximal activity if you 

are not very active or unaccustomed to this.

Compliance with standards

 

- The device meets the relevant standards for this 

type of Class II electrical medical equipment for 
home use.

 

- This Philips device complies with all applicable 

standards and regulations regarding exposure 
to electromagnetic fields.

 

- This Philips device complies with applicable 

standards and regulations of the FCC Rules. 

The FCC-ID is available as part of the regulatory 
information stored in the device. This information 
can be accessed by navigating to the settings in 
the main menu. From the settings menu select 
“regulatory information” and confirm by tapping 
the touch ring near the arrow icon.

Tap on the touch ring near the icon of the menu 
option you want to access (Fig. 7). To return to the 
main menu, tap on the menu button. From the 
main menu, return to the clock screen by tapping 
the menu button again.
The watch does not have a touch screen, only the 
ring around the display responds to touch. The 
touch interface does not function when it is wet. 
Wipe the glass dry to enable it again.

Use the shortcuts menu to go straight to your 
current heart rate, today’s burned kilocalories 
(active and total energy expenditure), steps taken 
and active minutes. In your clock screen, swipe left 
or right on the lower part of the touch ring (Fig. 8) 
to navigate through the shortcuts menu options.

Active energy expenditure 
Active energy expenditure shows today’s amount of 
burned calories through sustained physical activity.
Total energy expenditure 
Your total energy expenditure is how many calories 
you have burned overall today.  
This number includes your active energy 
expenditure as well as the calories your body burns 
just to function normally.
Steps 
Displays today’s amount of steps. 
Active minutes 
This is the time, in minutes, that you’ve spent 
being active today. According to the World Health 
Organization, your body only starts feeling the 
effects of increased activity after you’ve been 
moderately active for 9 minutes, so we start 
tracking your active minutes from then.

If you have set daily goals via the Philips 
HealthSuite health app, you can also track your 
progress here. A progress bar around the outside 
of the display lets you see how close you are to 
reaching your goal (Fig. 9).
Kilocalorie (kcal) is a measurement for energy 
expenditure as well as for energetic value of 
nutrients. Calories that are noted in US food 
packaging are actually kilocalories.

The device automatically returns to the clock 
screen and locks after 60 seconds of inactivity.  
To unlock the screen, quickly tap the lower part of 
the touch ring three times (Fig. 10). To lock a screen 
and prevent the watch from returning automatically 
to the clock screen after 60 seconds, quickly tap 
three times on the lower part of the touch ring 
at the 6 o’clock position (Fig. 11). You will feel a 
vibration and see a lock appear on the screen. To 
unlock, tap the lower part of the touch ring three 
times again.

Select the heart rate in the main menu to see your 
current heart rate. Swipe left or right to select heart 
rate, resting heart rate or heart rate recovery. Heart 
rate, resting heart and heart rate recovery are 
measured in beats per minute.
Heart rate
Your current heart rate is displayed in beats per 
minute (bpm).
Resting heart rate
Resting heart rate is the rate that your heart beats 
at when you are at rest (displayed as rhr). Resting 
heart rate values can differ from one person to 
another. However, changes in resting heart rate can 
be an indication of changes in your fitness level. 
Active people often have a lower resting heart rate 
because their heart muscle is in better condition. It 
will take at least 24 hours of wearing the watch to 
get a first resting heart rate measurement.
Heart rate recovery
Heart rate recovery (HRR) is the difference in heart 
rate at peak exercise and the rate as measured 
after a one minute recovery period. The watch will 
measure HRR when you are exercising with your 
heart rate being at least 80% of your maximum 
heart rate for a minimum of ten minutes. The 
measurement starts when a change from high 
intensity activity (running or cycling) to low 
intensity activity (walking or other) is registered. 
The watch can detect these activities automatically 
or you can indicate them yourself (see ‘activity 
recognition’). To obtain an estimate of HRR sit 
down immediately after stopping your activity and 
then rest for at least 2 minutes to let your heart rate 
recover. To make HRR estimates better comparable 
over time, try to estimate HRR in similar settings 
with respect to: time of day, type of activity and 
activity duration.
Important: Do not try to estimate your HRR if 
you are not very active or unaccustomed to high 
intensity activity. To reduce the chance of injury 
during exercise please read the information  
and follow the general recommendations  
(see ‘GENERAL RECOMMENDATIONS’).
Heart rate measurement
Optical heart rate measurement has been shown 
to provide valid estimates of heart rate for most 
people under most normal conditions. However, 
for accurate measurement it is reliant on three  
key factors:

 

- Placement of the sensor in direct contact with 

the skin.

 

- Transmittance of light through the skin.

 

- Sufficient blood flow through the skin. 
Note: When experiencing problems with your 
heart rate measurements, check if your problem is 
already mentioned in the troubleshooting chapter, 
visit www.philips.com/support, call 1-844-531-6861 
for assistance or visit the help section in the app.

Heart rate zones

Heart rate zones span the range between your resting 
heart rate and your maximum heart rate and can help 
you in identifying the intensity of your exercise.

Charge the device prior to first use (see ‘Charging’). 
A mobile device with the Philips HealthSuite 
health app installed is required to be able to use 
the Philips health watch. It is not possible to use 
third party apps with this device. See the following 
chapters for more explanation on how to setup 
your account.
Note: The watch does not have a power-button. 
The device will be activated when it is charged and 
is always on unless the battery is depleted.

The device has a built-in rechargeable battery.  
Use the charging cradle supplied to charge the 
battery. Only use a double isolated IEC60950-1 
class II USB-adapter for charging. Check if the 
adapter or the device with USB-port has the 
symbol for double isolation  .
When the battery is empty, the battery fully 
charges in approximately 90 minutes.
1  Place the device into the charging cradle.

Note: Check whether the charging pins in the 
charging cradle are aligned with the charging 
pads on the watch.

2   Plug the USB cable in a USB-port of a 

compatible charger, such as a computer or an 
adapter. When the watch starts charging, it will 
briefly vibrate.

3   When the battery is fully charged, the watch will 

display the battery charge indicator with 100%.

Tip: Charge your device during a meal or any other 
time when you are not active.

Battery charge indications

Battery is charging

Battery is almost empty and requires 
charging

When initially charged properly, fully charged 
batteries can last for approximately four days. 
When the battery is almost empty and requires 
charging, the battery icon is shown on the clock 
screen. When the battery is empty, the display 
turns off and no further data will be stored.
Note: Tap on the right or left side of the touch ring 
in the clock screen to see your battery status.

Pairing and personalizing the Philips 

health watch

The device is equipped with Bluetooth

®

 Smart. 

You can sync your personal health data to iOS

®

 

and Android™ smartphones and tablets using 
Bluetooth Smart wireless technology. Download 
the Philips HealthSuite health app from the App 
Store or Google Play. Use the search term ‘Philips 
HealthSuite health’. The app is available for iOS® 
8.0+ and Android™ 4.4.2+ operating systems.
It is very important that you provide the right profile 
data in the app to enable accurate measurements.
1   Place the health watch in the charging cradle 

and charge the device.

2   Download the Philips HealthSuite health app on 

your mobile device.

3   Open the app and the setup wizard will guide 

you through the steps to create a user profile. In 
the page ‘Add a device’ select the Health watch 
from the list of devices.

4   Tap the ‘>’ icon on the watch to enable pairing 

mode.

5   When connected via Bluetooth Smart, the app 

will show a pop-up asking you to pair.

6   Make sure the app is active and Bluetooth is 

enabled when pairing is in progress.

 

- Keep the mobile device and the health watch 

within syncing range (no more than 6 feet /  
2 meters from each other, in the same room).

 

- Do not close the app and do not turn 

Bluetooth off while pairing is in progress.

When the health watch is successfully paired with 
your mobile device, the firmware of the watch will 
be updated to match the local language, time, 
profile settings and the latest features. The watch 
can now automatically sync your personal health 
data to your mobile device via Bluetooth Smart.
Pairing the health watch to your mobile device is 
only necessary once, unless you want to pair to 
another smartphone.
If you already have another Philips health 
connected device, go to the settings of the app and 
add a new device. 
Tip: If the pairing connection is lost and you 
want to pair the same phone again, see chapter 
‘Troubleshooting’ for more information. 

Sync and store personal health data in 

the app 

Your personal health data is stored in Philips’ 
cloud-based platform and displayed in the Philips 
HealthSuite health app. Only when the health 
app is active (or active in the background) and 
Bluetooth is enabled on your smartphone, your 
personal health data can be synchronized.
1   Open the Philips HealthSuite health app and 

activate Bluetooth on your mobile device.
Keep the mobile device and the health watch 
within syncing distance (no more than 6 feet / 
2 meters from each other, in the same room).

2   Once successfully connected, the 

measurement results are synced to the Philips 
HealthSuite health app.
If the sync is successful, the measurement results 
are displayed in the Philips HealthSuite health app, 
where you can check your personal health data.

Note: Some measurements take up to 24 hours to 
begin to display data.

Your heart rate zone is displayed in your heart rate 
screen. The dot indicates in which heart rate zone 
you are exercising. If you have set a target heart 
rate zone in the app, this zone is displayed in black 
(Fig. 12).

- Heart rate zone 1 - Light:

This zone mostly covers regular daily activities 
such as leisurely strolls, moving around or 
performing easy tasks within your house or 
workplace.

- Heart rate zone 2 - Moderate:

Activities that get your heart rate to zone 2 
include brisk walking, hiking, leisurely biking 
and swimming. During such moderate intensity 
activities, your breathing is often deep and you 
usually start to sweat after ten minutes.

- Heart rate zone 3 -High:

Training in this zone will help you get fitter.  
It may also improve your cardiovascular system 
and help you control your weight.

- Heart rate zone 4 - Anaerobic:

You’ll be in this highest zone only for brief 
periods of time, as anaerobic exercise consists of 
bursts of high-intensity activity such as sprinting, 
interval training and heavy weight-lifting.

The Philips health watch is designed to also be 
worn at night to allow automatic sleep tracking.  
If you are interested in collecting more sleep 
related information (for example the time to fall 
asleep), you can manually start the sleep mode 
when you intend to fall asleep, and stop the sleep 
mode at the moment of waking up in the morning.
To activate sleep mode select Sleep from the 
menu and press the play icon. The watch will 
automatically estimate the moment when you 
actually fall asleep. Press the stop icon when you 
wake up without the intention to resume sleep.  
If you wake up in the middle of the night and get 
out of bed, you do not have to turn off sleep mode, 
the watch will automatically account for this. In 
case you have also set an alarm, stopping the alarm 
will also indicate that you have woken up and stop 
sleep mode. Data about your sleep will appear in 
the app within a few hours after you have woken up.
Note: Activation of sleep mode deactivates 
Bluetooth and sedentary alerts.

This option allows you to manually track your 
calorie intake in kilocalories directly on your watch.
Select the food option in the main menu. You have 
two options:

 

- The first screen shows Food. Enter the Food 

intake menu by tapping the ‘>’ icon. Tap the 
arrows at the bottom of the screen to select 
breakfast, lunch, dinner, drinks or snacks to 
enter your food intake. Indicate the amount 
of food by selecting small, normal or large (an 
average number of calories is assigned).

 

- Swipe to the second page in the food menu 

which shows the calories you’ve logged today 
(in kcal). In this screen, tap on the ‘+’ icon to add 
calories manually. Tap and hold + or - to enter 
the desired amount of calories. Then select the 
check icon to confirm the amount of calories.

Tip: In the app you can select a type of food and 
corresponding amount of calories in the food 
database.

The Philips health watch can help you gain insight 
into your activity level by measuring several 
parameters such as: calorie burn, steps, active 
minutes, sedentary behavior, heart rate and heart 
rate zones. For explanation about heart rate zones, 
see ‘heart rate’ chapter.
Activity recognition
The Philips health watch can recognize the 
activities walking, running and cycling and start 
and stop measurements itself. You can also start 
and stop measurements manually by selecting the 
activity option from the main menu.
If you want to start your activity manually, you can 
tap the ‘play icon’ in the walking, running or cycling 
screens in the activity menu. You can stop or pause 
the activity when desired. During your activity you 
can see information about the activity: the activity 
duration, your current heart rate and heart rate 
zone, number of calories burned and steps (in case 
of walking and running).
Note: You cannot manually stop activities on the 
device that were started automatically. In User 
settings you can choose if you see activity screens 
or current time when an activity is detected.
Sedentary behavior
To counter the negative effect of prolonged 
periods of sitting, the sedentary behavior feature 
will remind you to move with a short vibrating 
alert. You can change the time interval when 
the sedentary alert will vibrate in the Philips 
HealthSuite health app.

Tap on the Clock icon in the menu. Swipe left or 
right to select the alarm, stopwatch or timer.

 

- Alarm: you can set the hours of the alarm time 

by tapping the + and - icons. Tap the check icon 
to confirm. Then set the minutes by tapping the 
+ or - icons. Tap the check icon again to confirm 
and set the alarm. When the alarm goes off, 
the device vibrates until you stop the alarm by 
tapping the stop icon. You can tap the snooze 
icon to pause the alarm for 9 minutes.

 

- The stopwatch starts when you tap on the 

touch ring near the play icon and stops when 
you tap on the stop-button.

 

- Timer: you can set the hours of the timer by 

tapping the + and - icons. Tap the check icon to 
confirm. Then set the minutes by tapping on the 
+ or - icons. Tap the check icon again to confirm. 
Then tap the play icon to start the timer. The 
timer can be paused or stopped by tapping on 
the pause or stop icon.

You can select analog or digital clock in the settings 
menu.

Note: You cannot change the time on the device. 
The time is synced with your mobile device settings 
when you connect the watch to your mobile device.

Select settings from the main menu. Settings can be 
adapted to your preference. Swipe left or right at the 
bottom of the touch ring and tap to start to set user 
settings, to select flight mode, regulatory information 
or to reset the device to the factory settings. 

 

- User settings: Swipe left or right to select the 

active view, to invert screen colors or select the 
type of clock displayed (analog or digital) and 
to set up backlight and vibrations.

 

- Active view: When this function is enabled, 

the screen goes to the activity screen when an 
activity is detected.

 

- Invert colors: Select either black or white as your 

standard screen color.

 

- Clock: Select analog or digital display of the 

clock time.

 

- Backlight: When you enable backlight, the 

display lights up briefly when you touch the 
touch ring to improve visibility.

 

- Vibration: Turn vibration on or off. The alarm will 

still vibrate in case vibration is turned off.

 

- Flight mode: When you select the flight mode, 

Bluetooth automatically switches off. Select 
‘turn off flight mode’ to return to normal mode.

 

- Unpair: This function unpairs the health watch 

and smartphone. Use this function if you want 
to pair the watch with a new phone or with your 
current phone in case of syncing issues. Pairing 
to the same phone might require to shut down 
the app and delete the health watch from your 
smartphone’s Bluetooth settings first.

 

- Factory reset: This will reset your watch and will 

unpair your device with the Philips HealthSuite 
health app. This will also delete all your 
unsynchronized data from the Philips health 
watch. All settings will switch to default settings 
and the device will switch off. To activate the 
watch again, place it in the charger.

To clean the watch, wipe the surface of the device 
with a dry or slightly damp cloth with water or mild 
detergent. Clean the charging cradle with a dry 
cloth. Never use compressed air, scouring pads, 
abrasive cleaning agents or aggressive liquids such 
as gasoline or acetone to clean the device. This 
could damage the device.
Store the device in a dry, dust-free place away 
from direct sunlight or other heat sources. Avoid 
surroundings with fluctuating temperatures.

Your product is designed and manufactured with 
high quality materials and components, which can 
be recycled and reused. For recycling information, 
please contact your local waste management 
facilities or visit www.recycle.philips.com
This device contains a rechargeable battery 
which must be disposed of properly. Contact your 
local town or city officials for battery disposal 
information. You can also call 1-800-8-BATTERY 
or visit www.rbrc.com for battery drop-off locations.
For assistance, visit our website 

support or call 1-844-531-6861 toll free.

Philips accessories may be purchased at a store 
near you, or on our website 

store. 

This chapter summarizes the most common 
problems you could encounter with the device. 
If you are unable to solve the problem with the 
information below, visit www.philips.com/support 
for a list of frequently asked questions or call 
1-844-531-6861 for assistance. 
You can also visit the help section in the app.

Unable 

to find 

the 

Philips 

Health-

Suite 

health 

app in 

the app 

store.

A typo in app 

store search is 

made.

Try to write the name 

'HealthSuite' correctly 

in your app store or 

go to www.philips.

com/healthprograms/ 

for further instructions.

Unable 

to down-

load app.

Smartphone 

is not 

compatible 

with the app.

Incorrect OS.

The app only works 

with iOS and Android. 

Make sure iOS 8.0+ 

or Android 4.4.2+ 

is installed on your 

mobile device.

Pairing 

was 

unsuc-

cessful.

Bluetooth 

is switched 

off on your 

phone.

Activate Bluetooth on 

smartphone.

Hold device close to 

mobile phone and try 

again.

Pairing was 

not enabled 

on the health 

watch.

Make sure to enable 

pairing on the health 

watch by tapping 

the '>'-button in the 

pairing screen.

Devices are 

not within 

range or 

other devices 

interfere.

Make sure no other 

devices are nearby to 

avoid interference.

Battery of the 

device is too 

low.

Make sure the battery 

of the device is 

charged.

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