Toshiba Net Phone Benutzerhandbuch

 Combine the capabilities of your computer and telephone into one 

powerful communication tool. Call control from your PC gives you 

the ability to dial, answer or transfer calls, and more, using your 

mouse without ever picking up the telephone.

Net Phone™ can be used in conjunction with an IP or digital 

business telephone to provide desktop call control. Net Phone can 

also be used as a stand-alone IP soft phone providing mobility 

and remote access.

  Drag and drop features makes call transfer, speed dialing, 

 

and other functions faster and easier 

  Personal call handler uses events, conditions, and actions 

 

to handle incoming calls the way you want including routing 

 

and screening of calls, selective call forwarding, screen pops 

 

of incoming calls, voice mail notifi cation, and more 

  Outbound dialing from any application makes calling easy with  

 

a click of the mouse 

  Launch electronic documents, applications and web pages

 

directly from the Net Phone interface for quick access to 

 

the most frequently used communications tools 

  Chat instant messaging enables instant communications 

 

with any user, broadcast message to multiple users, and 

 

simultaneous Chat sessions

  Presence capabilities let users see the availability of co-workers  

 

and quickly relay and transmit important information to best

 

serve your customer through an easy, intuitive interface 

  Preset control buttons enable you to dial numbers or 

 

extensions, launch applications, view automatically generated

 

screen pops of caller information and more 

  Call history provides a log of incoming and outgoing calls 

 

that you can print, search, sort, and redial with one click 

  Call notes follow the call wherever it’s transferred so callers

 

don’t have to re-answer the same questions

  ACD login/logout, supervisor functions and ACD Viewer

 

through built-in integration with Strata® ACD

  Recording control through built-in integration with 

 

OAISYS® Tracer product