IBM Flex System V7000 Expansion Enclosure 4939H29 Benutzerhandbuch
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4939H29
8068ch13-Maintenance and Troubleshooting.fm
Draft Document for Review January 29, 2013 12:52 pm
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IBM Flex System V7000 Storage Node Introduction and Implementation Guide
V7000 can send syslog messages that notify personnel about an event. IBM Flex System
V7000 can transmit syslog messages in either expanded or concise format. You can use a
syslog manager to view the syslog messages that IBM Flex System V7000 sends. IBM
Flex System V7000 uses the User Datagram Protocol (UDP) to transmit the syslog
message. You can use the management GUI or the IBM Flex System V7000
command-line interface to configure and modify your syslog settings
V7000 can transmit syslog messages in either expanded or concise format. You can use a
syslog manager to view the syslog messages that IBM Flex System V7000 sends. IBM
Flex System V7000 uses the User Datagram Protocol (UDP) to transmit the syslog
message. You can use the management GUI or the IBM Flex System V7000
command-line interface to configure and modify your syslog settings
Email
An event notification can be sent to one or more email addresses. This mechanism notifies
individuals of problems. Individuals can receive notifications wherever they have email
access which includes mobile devices.
individuals of problems. Individuals can receive notifications wherever they have email
access which includes mobile devices.
13.12 Configuring Call Home
The Call Home feature transmits operational and error-related data to you and IBM through a
Simple Mail Transfer Protocol (SMTP) server connection in the form of an event notification
email. When configured, this function alerts IBM service personnel about hardware failures
and potentially serious configuration or environmental issues. You can use the call home
function if you have a maintenance contract with IBM or if the IBM Flex System V7000 is
within the warranty period.
Simple Mail Transfer Protocol (SMTP) server connection in the form of an event notification
email. When configured, this function alerts IBM service personnel about hardware failures
and potentially serious configuration or environmental issues. You can use the call home
function if you have a maintenance contract with IBM or if the IBM Flex System V7000 is
within the warranty period.
To send email, you must configure at least one SMTP server. You can specify as many as five
additional SMTP servers for backup purposes. The SMTP server must accept the relaying of
email from the IBM Flex System V7000 clustered system IP address. You can then use the
management GUI or the IBM Flex System V7000 command-line interface to configure the
email settings, including contact information and email recipients. Set the reply address to a
valid email address. Send a test email to check that all connections and infrastructure areset
up correctly.
additional SMTP servers for backup purposes. The SMTP server must accept the relaying of
email from the IBM Flex System V7000 clustered system IP address. You can then use the
management GUI or the IBM Flex System V7000 command-line interface to configure the
email settings, including contact information and email recipients. Set the reply address to a
valid email address. Send a test email to check that all connections and infrastructure areset
up correctly.
You can configure Call Home differently, depending on whether IBM Flex System V7000
includes FSM or not.
includes FSM or not.
13.12.1 Configuring Call Home if FSM is not included
You configure Call Home on the IBM Flex System V7000 by enabling Email Event Notification
via the management GUI.
via the management GUI.
You also configure Call Home on CMM to cover chassis related problems, which are relevant
to IBM Flex System V7000 operation. CMM performs Call Home for problems with IBM Flex
System V7000 canisters, including if they are dead and cannot boot, or if they have a bad
DIMM.
to IBM Flex System V7000 operation. CMM performs Call Home for problems with IBM Flex
System V7000 canisters, including if they are dead and cannot boot, or if they have a bad
DIMM.
Follow this procedure to configure the call home.
1. If the step to configure Support Notifications (Step 5 of 7) was complete already during
initial setup, as shown in Figure 13-37 on page 563 and Figure 13-38 on page 563,
Note: Enable the Call Home event notification mechanism is highly recommended.
However, you can disable the Call Home function at any time using the management GUI
or the IBM Flex System V7000 command-line interface.
However, you can disable the Call Home function at any time using the management GUI
or the IBM Flex System V7000 command-line interface.
If you set up Call Home to IBM, ensure that the contact details that you configure are
correct and kept up to date as personnel change.
correct and kept up to date as personnel change.