Intel 2nd 650W power supply unit APP4650WPSU Merkblatt
Produktcode
APP4650WPSU
This Technical Advisory describes an issue which may or may not affect the customer’s product
Intel Technical Advisory
TA-0936-1
5200 NE Elam Young Parkway
Hillsboro, OR 97124
September 30, 2009
Copyright © 2009 Intel Corporation.
* Other names and brands may be claimed as the property of others.
Intel® Server Chassis SC5299BRP Power Supply Failures
Information in this document is provided in connection with Intel products. No license, express or implied, by estoppel or otherwise,
to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions of Sale for such
products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of
Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent,
copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining
applications. Intel may make changes to specifications and product descriptions at any time, without notice. The Intel® Server
Chassis SC5299BRP may contain design defects or errors known as errata which may cause the product to deviate from published
specifications. Current characterized errata are available on request.
to any intellectual property rights is granted by this document. Except as provided in Intel's Terms and Conditions of Sale for such
products, Intel assumes no liability whatsoever, and Intel disclaims any express or implied warranty, relating to sale and/or use of
Intel products including liability or warranties relating to fitness for a particular purpose, merchantability, or infringement of any patent,
copyright or other intellectual property right. Intel products are not intended for use in medical, life saving, or life sustaining
applications. Intel may make changes to specifications and product descriptions at any time, without notice. The Intel® Server
Chassis SC5299BRP may contain design defects or errors known as errata which may cause the product to deviate from published
specifications. Current characterized errata are available on request.
Products Affected
Product Code
APP4650WPSU
SC5299BRP
Description
Intel is experiencing a higher than expected return rate on the power supplies for the Intel
Product Code
APP4650WPSU
SC5299BRP
Description
Intel is experiencing a higher than expected return rate on the power supplies for the Intel
®
Server Chassis SC5299BRP
built before January 2008. Failures do not occur during run-time but may be encountered after the system is running for
some time and it is powered off. The affected power supplies may not power back on. Only power supplies falling in
the following serial number ranges are affected by this issue: M706XXXXXXXX and M707XXXXXXXX
some time and it is powered off. The affected power supplies may not power back on. Only power supplies falling in
the following serial number ranges are affected by this issue: M706XXXXXXXX and M707XXXXXXXX
where
XXXXXXXX are the sequential serial numbers.
Root Cause
The issue has been root caused to defective components in the startup control circuitry. A capacitor, from one specific
vendor, did not meet the vendors’ capacitor life projection.
Corrective Action / Resolution
Intel will replace affected power supplies built before January 2008 that are in the affected serial number ranges listed
above. Power supplies built in January 2008 and after are not affected by this issue. Customers wishing to query their
system for power supply serial numbers to see if they are affected by this issue can do so by running the following
command line using the FRUSDR utility: “frusdr /d fru IMBDEVICE 02”
This will display the FRU area that contains the power supply serial number, see below for an example, the power
supply area is highlighted in bold:
FRU & SDR Load Utility Version 2.0.1 Build 11
FRU IMBDEVICE on bus FFh, Device ID 02h, IPMB address 20h, Lun 00h
Displaying Header Area
Common Header Area (Version 1, Length 8)
Root Cause
The issue has been root caused to defective components in the startup control circuitry. A capacitor, from one specific
vendor, did not meet the vendors’ capacitor life projection.
Corrective Action / Resolution
Intel will replace affected power supplies built before January 2008 that are in the affected serial number ranges listed
above. Power supplies built in January 2008 and after are not affected by this issue. Customers wishing to query their
system for power supply serial numbers to see if they are affected by this issue can do so by running the following
command line using the FRUSDR utility: “frusdr /d fru IMBDEVICE 02”
This will display the FRU area that contains the power supply serial number, see below for an example, the power
supply area is highlighted in bold:
FRU & SDR Load Utility Version 2.0.1 Build 11
FRU IMBDEVICE on bus FFh, Device ID 02h, IPMB address 20h, Lun 00h
Displaying Header Area
Common Header Area (Version 1, Length 8)