Enterasys Platinum Distributed Forwarding Engine 7H4382-25 Benutzerhandbuch

Produktcode
7H4382-25
Seite von 88
LANVIEW Diagnostic LEDs
1-6 Introduction
LANVIEW Diagnostic LEDs
LANVIEW diagnostic LEDs serve as an important troubleshooting aid by providing an 
easy way to observe the status of individual ports and overall network operations.
Getting Help
For additional support related to the modules or this document, contact 
Enterasys Networks using one of the following methods:
Before contacting Enterasys Networks for technical support, have the following 
information ready:
Your Enterasys Networks service contract number 
A description of the failure
A description of any action(s) already taken to resolve the problem (e.g., changing 
mode switches, rebooting the unit, etc.)
The serial and revision numbers of all involved Enterasys Networks products in the 
network
A description of your network environment (layout, cable type, etc.)
Network load and frame size at the time of trouble (if known)
The device history (i.e., have you returned the device before, is this a recurring 
problem, etc.)
Any previous Return Material Authorization (RMA) numbers
World Wide Web
http://www.enterasys.com/support
Phone
603-332-9400
1-800-872-8440 (toll-free in U.S. and Canada)
For the Enterasys Networks Support toll-free number in your country: 
http://www.enterasys.com/support/gtac-all.html
Internet mail
support@enterasys.com
To expedite your message, please type [eth] in the subject line.
To send comments or suggestions concerning this document to the Technical Writing Department:
techwriting@enterasys.com
To expedite your message, please type [techwriting] in the subject line, and include the document 
Part Number in the email message.