HP OpenView Storage Data Protector B6960-96008 Benutzerhandbuch
Integrating SAP R/3 and Data Protector
Troubleshooting
Chapter 2
232
4. Examine the environment variables:
If you need to export some variables before starting the Oracle Server
Manager, TNS listener, or other Oracle utility, these variables must
be defined in the
Manager, TNS listener, or other Oracle utility, these variables must
be defined in the
Environment
section of the Data Protector SAP R/3
configuration file on the Cell Manager. See “Data Protector SAP R/3
Configuration File” on page 158.
Configuration File” on page 158.
5. Verify the permissions of the currently used user account:
Your user account has to enable you to perform backup or restore
using Data Protector. Use the
using Data Protector. Use the
testbar2
utility to check the
permissions:
/opt/omni/bin/utilns/testbar2 -perform:checkuser
If the user account holds all required permissions, you will receive
only NORMAL messages displayed on the screen.
only NORMAL messages displayed on the screen.
6. Examine system errors:
System errors are reported in the
/var/opt/omni/log/debug.log
(HP-UX and Solaris systems) or
/usr/omni/log/debug.log
(other
UNIX systems) file on the SAP R/3 Server.
Backup Problems
At this stage, you should have performed all the verification steps
described in the previous sections. If backup still fails, proceed as follows:
described in the previous sections. If backup still fails, proceed as follows:
1. Check your SAP R/3 Server configuration:
To check the configuration, start the following command on the SAP
R/3 Server system:
R/3 Server system:
/opt/omni/lbin/util_sap.exe -CHKCONF <ORACLE_SID>
(HP-UX
and Solaris systems) or
/usr/omni/bin/util_sap.exe -CHKCONF <ORACLE_SID>
(other
UNIX systems)
In case of an error, the error number is displayed in the form
*RETVAL*
*RETVAL*
<Error_number>
.