Whirlpool TGP302 Benutzerhandbuch

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Is propane gas being used?
The appliance may have been converted improperly.    
Contact a service technician or see “Assistance or Service” 
section.

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Is the burner wet?
Let it dry.

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Is the cookware the proper size?
Use cookware about the same size as the surface cooking 
area, element or surface burner. Cookware should not extend 
more than 1 in. (2.5 cm) outside the cooking area.

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Is the proper cookware being used?
See “Cookware” section.

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Is the control knob set to the proper heat level?
See “Cooktop Controls” section.

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Is the appliance level?
Level the appliance. See the Installation Instructions.

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On coil element models, is the element inserted properly?
See “Coil Elements and Burner Bowls” section.

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Is this the first time the oven has been used?
Turn any one of the surface burner knobs on to release air 
from the gas lines.

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Is the electronic oven control set correctly?
See “Electronic Oven Control” section.

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On some models, is the Control Lock set?
See “Control Lock” section.

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Is propane gas being used?
The appliance may have been converted improperly. Contact 
a service technician or see “Assistance or Service” section.

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It is normal for the fan to automatically run while the oven is in 
use to cool the electronic control.

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Is the appliance level?
Level the appliance. See the Installation Instructions.

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Is the proper temperature set?
Double-check the recipe in a reliable cookbook.

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Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.

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Was the oven preheated?
See “Baking and Roasting” section.

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Is the proper bakeware being used?
See “Bakeware” section.

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Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.

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Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.

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Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.

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Is the proper length of time being used?
Adjust cooking time.

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Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer 
cooking times.

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Are baked items too brown on the bottom?
Move rack to higher position in the oven.

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Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust.

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

If you need to order replacement parts, we recommend that you 
only use FSP

®

 

replacement parts. FSP

®

 replacement parts will fit 

right and work right because they are made with the same 
precision used to build every new ESTATE

®

 

appliance. 

To locate FSP

®

 replacement parts in your area, call our Customer 

Interaction Center telephone number or your nearest designated 
service center.

Call the Whirlpool Customer Interaction Center 
toll free: 1-800-253-1301.

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Features and specifications on our full line of appliances.

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Installation information.

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Use and maintenance procedures.

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Accessory and repair parts sales.

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Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).

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Referrals to local dealers, repair parts distributors, and 
service companies. Whirlpool designated service technicians 
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your 
area, you can also look in your telephone directory Yellow 
Pages.

If you need further assistance, you can write to Whirlpool 
Corporation with any questions or concerns at:

Estate Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.