Datalogic QuickScan Desk - L QD2330-BKK1 Benutzerhandbuch
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QD2330-BKK1
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US Warranty/Service/Support Information
(International Customers please contact your local office)
Datalogic Limited Warranty
Datalogic
®
products are warranted against defects in material and workmanship under normal use and service. The
liability of Datalogic Inc. (Datalogic) under this warranty is limited to furnishing labor and parts necessary to remedy
the defect covered by this warranty and restore the product to normal operating condition. This Warranty does not
extend to any product which, in the sole judgment of Datalogic, has been subject to accidental damage, misuse, neglect,
unauthorized modification, or improper installation. Products are sold on the basis of specifications applicable at the time
of manufacture, and Datalogic has no obligation to modify or update products once sold. A minimum repair fee may be
charged if there is “No Problem Found” with the unit returned for warranty repair.
The warranty shall extend from the time of shipment for the duration published by Datalogic for the product at the time
The warranty shall extend from the time of shipment for the duration published by Datalogic for the product at the time
of purchase “Warranty Period.” In order to obtain service under Factory Warranty, Customer must notify Datalogic of the
claimed defect before the expiration of the applicable Warranty Period and obtain a Return Authorization Number (RMA)
from the Datalogic RMA department before the product may be returned. The product must be returned to the applicable
Datalogic Repair center, shipping prepaid by Customer, with the RMA Number marked on the top of the box. Failure to
obtain an RMA number may result in a processing fee. If Datalogic determines the product failed due to defects in material
or workmanship, Datalogic will repair or replace the product (at Datalogic’s option) without additional charge for parts
and labor. Datalogic shall pay for the return of the product (via ground freight) to Customer if the shipment is to a location
within the country in which the Datalogic service center is located. Customer shall be responsible for paying all shipping
charges, duties, taxes, and any other charges for products returned to any other locations. Turn-around times for all
products under Factory Warranty is typically 10 Datalogic business days from date of receipt (excluding transit time).
DATALOGICS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN,
DATALOGICS LIMITED WARRANTY IS IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, ORAL OR WRITTEN,
STATUTORY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS
FOR A PARTICULAR PURPOSE, OR NONINFRINGEMENT. Datalogic SHALL NOT BE LAIBLE FOR ANY DAMAGES SUSTAINED BY
CUSTOMER ARISING FROM DELAY IN THE REPLACEMENT OR REPAIR OF PRODUCTS UNDER THE ABOVE WARRANTY.
Returning Products for Warranty Service
To make a claim under this limited warranty, obtain a Return Authorization number (RMA) from the Datalogic RMA
department and return the product, shipping prepaid, with the Return Authorization number marked on the top of the
box to the applicable Datalogic Repair center. Failure to obtain a RMA number may result in a processing fee. Datalogic will
repair or replace the product and return it via ground freight prepaid within the United States. Shipping upgrades are to be
paid by customer.
Quick-Replacement
Datalogic offers a Quick-Replacement (QRP) program for products listed in the Warranty and Service Options table.
Products covered by Datalogic’s QRP program will receive a new or refurbished replacement unit before the defective
equipment is returned to Datalogic. Replacement equipment is sent from Datalogic within one business day of notification
by customer. Datalogic pays for overnight shipping for next business day delivery. Datalogic must be notified by 12:00
Noon (PST Monday-Friday on Datalogic standard business days) to ensure overnight delivery. QRP outside the United
States is available through a custom quote. Please call Datalogic for information.
Service Plus 2-Day
Datalogic will repair or replace the defective unit within 2 business days of its arrival (excluding transit time). Datalogic
pays shipping both ways via air freight prepaid service within the US. Shipping upgrades are to be paid by customer.
Service Plus 5-Day
Datalogic will repair or replace the defective unit within five business days of its arrival (excluding transit time). Customer
pays for shipping to Datalogic. Return shipping is paid by Datalogic via ground freight-prepaid service within the United
States. Shipping upgrades are to be paid by customer.
Visit www.scanning.datalogic.com for current information.
Note: All prices shown here are list prices in U.S. dollars. Please check with your local office for all other pricing.
RoHS (Restriction of Hazardous Substances) Part numbers are compliant for shipment to European Union (EU) countries.
R40-0200 P 0609
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