Whirlpool W10162215A Benutzerhandbuch
15
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
“Troubleshooting.” It may save you the cost of a service call. If
you still need help, follow the instructions below.
When calling, please know the purchase date and the complete
model and serial number of your appliance. This information will
help us to better respond to your request.
model and serial number of your appliance. This information will
help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you
use only factory-authorized replacement parts. These
replacement parts will fit right and work right because they are
made with the same precision used to build every new appliance.
use only factory-authorized replacement parts. These
replacement parts will fit right and work right because they are
made with the same precision used to build every new appliance.
To locate factory-authorized replacement parts in your area, call
our Customer eXperience Center or your nearest designated
service center.
our Customer eXperience Center or your nearest designated
service center.
Call the Customer eXperience Center toll free: 1-800-253-1301.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing
impaired, limited vision, etc.).
impaired, limited vision, etc.).
■
Referrals to local dealers, repair parts distributors, and
service companies. Our service technicians are trained to
fulfill the product warranty and provide after-warranty service,
anywhere in the United States.
service companies. Our service technicians are trained to
fulfill the product warranty and provide after-warranty service,
anywhere in the United States.
To locate the authorized service company in your area, you
can also look in your telephone directory Yellow Pages.
can also look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write with any questions
or concerns at:
or concerns at:
Customer eXperience Center
553 Benson Road
Benton Harbor, MI 49022-2692
553 Benson Road
Benton Harbor, MI 49022-2692
Please include a daytime phone number in your correspondence.
Accessories
Accessories U.S.A.
To order accessories, call the Whirlpool Customer eXperience
Center toll free at 1-800-442-9991 and follow the menu prompts.
Or visit our website at www.whirlpool.com and click on “Parts &
Accessories.”
Center toll free at 1-800-442-9991 and follow the menu prompts.
Or visit our website at www.whirlpool.com and click on “Parts &
Accessories.”
Canning Unit Kit
(coil element models)
Order Part Number 242905
Cooktop Cleaner
(ceramic glass models)
Order Part Number 31464
Cooktop Protectant
Order Part Number 31463
Cooktop Care Kit
(includes cleaner, protectant, and applicator pads)
Order Part Number 31605
Cooktop Scraper
(ceramic glass models)
Order Part Number 3183488
Stainless Steel Cleaner and Polish
(stainless steel models)
Order Part Number 31462
All-Purpose Appliance Cleaner
Order Part Number 31662