ZyXEL STB-1001S2 Benutzerhandbuch

Chapter 3 Troubleshooting

STB-1001S2 User’s Guide

2 Check the hardware connections. See the Quick Start Guide and 

3 Inspect your cables for damage. Contact the vendor to replace any damaged cables.
4 Turn the STB off and on.
5 If the problem persists, contact the vendor.

V

I cannot operate the STB using the remote control.

1 See your Quick Start Guide for instructions on using the remote control.
2 If the REMOTE (

)

 LED does not blink when you press a remote control button, the 

remote control’s batteries may be improperly inserted or dead. Check they are properly 
inserted, or try replacing them.

3 Move closer to the STB and try again.
4 If the problem persists, contact your vendor.

V

I forgot the IP address for the STB.

The default IP address is 192.168.1.1. Use the System Setup menu to check the current IP 
address (see 

V

I forgot the password for the Advanced menus.

1 The default password is 123456.

V

I cannot see or access the Login menu.

1 Make sure the LEDs are behaving as expected. See the Quick Start Guide and 

2 If the problem continues, contact the vendor.