Socket Mobile CF 10/100 Benutzerhandbuch

Appendix C  
Troubleshooting 

 
 

 

Your device is not receiving an IP 
address from the DHCP server. 
The server may be busy or 
unavailable. 

Try removing the card and 
reinserting it. If ActiveSync still 
shows no network connection, wait 
for a few minutes. If you see the 
message “Unable to contact DHCP 
server, using cached information,” 
the card is probably working 
properly. If after a few minutes, 
the problem persists, ask your 
network administrator to verify 
that the DHCP server is working 
properly. 
 

Your auto-launch program starts 
too fast, and your device does not 
have enough time to connect to 
your network. 

Increase the second delay before 
launch setting in the Auto-Launch 
tab of the Socket 10-100 Ethernet 
utility. If you have to set the delay 
to longer than 20 seconds, you 
should consult your network 
administrator. 
 

Your server does not have WINS 
services enabled. 

Enter the IP address of the host 
computer in the Primary WINS: 
field in order to use ActiveSync. 
 

 
 

 

After entering the IP addresses for 
your card, you forgot to tap/click 
OK. 
 

Re-enter the IP addresses. When 
done, tap/click OK. 

20 | APPENDIX C: TROUBLESHOOTING