Server Technology QUICKSPECS BL20P Benutzerhandbuch
Service and Support
Three-year limited warranty, including hardware diagnostic support, pre-failure warranty (coverage
of hard drives, memory and processors). The warranty is fully supported by HP Services and a
worldwide network of resellers and service providers. In addition 90-day's getting started software
telephone support may be covered under the warranty or available for an additional fee.
Enhancements to warranty services are available through HP Care Pack services.
of hard drives, memory and processors). The warranty is fully supported by HP Services and a
worldwide network of resellers and service providers. In addition 90-day's getting started software
telephone support may be covered under the warranty or available for an additional fee.
Enhancements to warranty services are available through HP Care Pack services.
NOTE: Sever Blade Limited Warranty includes 3 year Parts, 3 year Labor, 3-year on-site support.
NOTE: Server Blade Enclosure and Interconnects Limited Warranty includes 3 year Parts, 3 year
Labor, 3-year on-site support.
NOTE: Server Blade Enclosure and Interconnects Limited Warranty includes 3 year Parts, 3 year
Labor, 3-year on-site support.
Care Pack services provide a range of life cycle support options that let you choose the service
levels that meet your business requirements, from basic to mission-critical.
levels that meet your business requirements, from basic to mission-critical.
A full range of HP Care Pack hardware and software services are available including:
Installation and start up
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24
hours, 7 days call window with options including 4-hour response or 6-hour Call To Repair
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials
and VMWare-based IT solutions helping to deliver high level of application availability.
Response times range from 30 mins for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution
Education courses
Extended onsite hardware coverage hours from same business day 13 hours, 5 day to 24
hours, 7 days call window with options including 4-hour response or 6-hour Call To Repair
Comprehensive range of software technical support for Microsoft, Linux, ProLiant Essentials
and VMWare-based IT solutions helping to deliver high level of application availability.
Response times range from 30 mins for critical problems to 2 hours.
System Management, Performance Services and Mission Critical Support Solution
HP Care Pack services for ProLiant BL p-Class server blades, cover the server blade and the p-
Class blade enclosure that the server blade is installed in as well as interconnects, power
enclosure with power supplies and power distribution.
Class blade enclosure that the server blade is installed in as well as interconnects, power
enclosure with power supplies and power distribution.
NOTE: For more information on HP Care Pack services, contact any of our worldwide sales
offices or resellers or visit our worldwide Web site on the internet at:
offices or resellers or visit our worldwide Web site on the internet at:
.
NOTE: For more complete information on HP Services offerings, customers and resellers, please
visit us at:
visit us at:
NOTE: Additional information regarding worldwide limited warranty and technical support is
available at:
available at:
.
QuickSpecs
HP ProLiant BL20p p-Class Server Blade
Standard Features
DA - 11411 Worldwide QuickSpecs — Version 24 — 9.24.2004
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