Ricoh IS300e Benutzerhandbuch

Troubleshooting

175

Updating the destination list...

 

Please wait.

 

• When “ On ” is selected for [Auto Update 

 in [2.Send Scan Settings] on 

this machine, pressing [Dest.] accesses the 
sender and destination information from 
the delivery server, and updates the ad-
dress book. This function allows you access 
the latest destination information. Depend-
ing on the number of destinations and 
senders registered, and the network condi-
tions, you may have to wait a moment 
while the address book is being updated.

Updating destination list failed. Do you want to try again?

 [Yes] [No] 

Address book (list of destinations and send-
ers) information could not be accessed on the 
delivery server. Click [Yes] and try again. If the 
same message appears, one of the following 
may have occurred.

• The delivery server is not turned on, or it is 

not being serviced.

• The delivery server is temporarily down 

for reasons such as insufficient memory.

 

Cannot communicate with the

server. Check the server status

and connection.

 

 [Exit] 

• If you specified to perform a Scan to Folder 

(SMB) operation, check if the power of the 
computer on which the Windows shared 
folder exists is turned on.

• If you specified to perform a Send Scan op-

eration using a delivery server, check if the 
delivery server is turned on.

• If you specified to perform a [Enter Custom 

 operation using the Web Status 

Monitor, click [Back] on the Web browser, 
enter [Login Password], and then click [Test]. 
If the message “Connection to the File Send 
Path has failed. Confirm the settings.” is 
displayed, [File Send Path] is not specified 
correctly.

 

Sending data has failed. Scan

with the same settings and re-

send.

 

 [Exit] 

• The machine failed to send scanned data 

due to a network connection problem. Af-
ter confirming that the network cable is 
properly connected, try performing anoth-
er Send Scan operation using the same set-
tings.If the same message appears, there 
may be network congestion. Consult your 
network administrator.