Norton Abrasives Paper Shredder 8 Benutzerhandbuch

Appendix B: Troubleshooting

This error only occurs if you are running OS/2 and a program mistakenly writes 
to or overwrites the OS/2 Extended Attribute file. If this error occurs, you should 
back up your data, delete the partition, recreate the partition, and restore your  
data.

Long filenames may be causing this problem, since they use multiple entries per 
file. To fix this error, move some of the root directory entries into a subdirectory 
and defragment the disk. 

See error #3.

These errors are “first head” errors. They can be resolved with assistance from Norton 
technical support. Before calling technical support, please type the following at a DOS 
prompt: wrprog /bak >x:head1.dat, where x: is one of the drives on your 
machine.

The wrprog.exe file can be found in the Utility\DOS folder under your Norton product 
folder. If you are running under Windows NT and do not have DOS available, you can use 
the DOS rescue diskettes you created for your Norton software.

Any number over 10,000 indicates an operating system error. To determine the number of 
the operating system error, subtract 10,000. (For example, 10,032 - 10,000 = 32) Consult 
your operating system documentation for information about resolving the error.

PartitionMagic needs free sectors in track 0 to install the virtual floppy file that applies 
operations in boot mode. If PartitionMagic cannot find free sectors in track 0, it returns 
this exit code.

If you encounter this error, the following steps should resolve the problem.