Kenmore Washer 796.4147 Benutzerhandbuch

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The following sounds may be heard while the washer is

operating. They are normal.

Door locking mechanism clicks when the door locks and 

unlocks.

Spraying or hissing:

Water spraying or circulating during the cycle.

If your washer does not function properly or does not function at all, check the following before you call for service.  

Drain pump is pumping water from the washer at times 

during a cycle.

Clothes tumbling in the drum during the wash and rinse 

cycles.

Foreign objects, such as keys, coins, or safety 

pins, may be in drum or pump.

Stop washer, check drum and drain filter for 

foreign objects. If noise continues after washer is 

restarted, call for service.

Heavy wash loads may produce a  

thumping sound.

Washer load may be out of balance.

Washing shoes or tightly tangled clothes.

This is normal. If sound continues, washer is 

probably out of balance. Stop and  

redistribute wash load.
Pause the cycle and redistribute the load 

after the door unlocks.

Shipping bolts and/or packaging materials 

were not removed.

Wash load may be unevenly distributed in  

the drum.
Not all leveling feet are resting firmly and 

evenly on the floor.
Floor not rigid enough.

See the UNPACKING AND REMOVING SHIP-

PING BOLTS section in the installation require-

ments.
Pause the cycle and redistribute the load after 

the door unlocks.
See Leveling the Washer in the Installation 

Instructions.
Make sure that the floor is solid and does 

not flex. See Flooring in the Installation 

Requirements.

Inlet hose connection is loose at tap  

or washer.
House drain pipes are clogged.

Drain hose has come out of drain.

Drain hose is not inserted far enough.

Door glass is dirty.

Check hoses. Check and tighten hose  

connections.
Unclog drain pipe. Contact a plumber if 

necessary.
Tie drain hose to inlet hose or standpipe to 

prevent it from coming out during drain. It 

should be inserted about 8-12 inches into 

the standpipe.
Inspect door glass periodically to make 

sure there is no buildup of residue or other 

foreign matter. Follow cleaning instructions.

Too much detergent or incorrect detergent.

Only use detergent with the High-

Efficiency (HE) logo. See Detergent 

Use in the How to Use section.