MHP EWF36A Benutzerhandbuch

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ranted as described below.
MHSC will repair or replace, at its option, any part found to be defective 

upon inspection by a Vermont Castings, Authorized  Dealer.  The cus-

tomer must return the defective part or the stove, with shipping prepaid, 

to the Authorized Dealer or pay for any Authorized Dealer in-home 

travel fees or service charges for in-home repair work.  It is the dealer’s 

option whether the repair work will be done in the customer’s home or 

in the dealer’s shop. If, upon inspection, the damage is found to be the 

fault of the manufacturer, repairs will be authorized at no charge to the 

customer for parts and/or labor.
Any woodburning stove or part thereof that is repaired or replaced dur-

ing the limited warranty period will be warranted under the terms of the 

limited warranty for a period not to exceed the remaining term of the 

original limited warranty or six (6) months, whichever is longer.

The following parts of the woodburning stove are warranted to be free 

of defects in material and workmanship for a period of one year from 

the date you receive it:  The thermostat assembly, handles, glass door 

panels, cement, and gasketing.  Any of these items found to be defec-

tive will be repaired or replaced at no charge, upon the return of the part 

with postage prepaid to a Vermont Castings Authorized Dealer.
Any part repaired or replaced during the limited warranty period will 

be warranted under the terms of the limited warranty for a period not 

to exceed the remaining term of the original limited warranty or six (6) 

months, whichever is longer.

The catalyst will be warranted for a six year period as follows:  If the 

original catalyst or a replacement catalyst proves defective or ceases to 

maintain 70% of its particulate emission reduction activity (as measured 

by an approved testing procedure) within 24 months from the date the 

stove is received, the catalyst itself will be replaced free.  
From 25 - 72 months a pro-rated credit will be allowed against a re-

placement catalyst and the cost of labor necessary for its installation at 

the time of replacement.
For stove purchases made after June 30, 1990, a third year  

(25 - 36 months) of no charge replacement will be made when combus-

tor failure is due to thermal degradation of the substrate (crumbling of 

ceramic material).  The customer must pay for any in-home travel fees, 

service charges, or transportation costs for returning the stove to the 

Authorized Dealer.
 

Amount of Time 

Credit Towards 

 

Since Purchase 

Replacement Cost

 

0 - 36 months 

100%

 

37 - 48 months 

  30%

 

49 - 60 months 

  20%

 

61 - 72 months 

  10%

Any replacement catalyst will be warranted under the terms of the 

catalyst warranty for the remaining term of the original warranty.  The 

purchaser must provide the following information in order to receive a 

replacement catalyst under the terms of this limited warranty:

1.  Name, address and telephone number.

2.  Proof of original purchase date.

3.  Date of failure of catalyst.

4.  Any relevant information or circumstances regarding determina-

tion of failure.

5.  In addition, the owner must return the failed catalyst.

1.  This product must be installed or serviced by a qualified installer, 

preferably NFI or WETT (Canada) certified, as prescribed by the 

local jurisdiction. It must be installed and operated at all times in ac-

cordance with the Installation and Operating instructions furnished 

with the product any alterion, willful abuse, accident or misuse of 

this product shall nullify this warranty.

2.  This warranty is transferable; however, proof of original retail pur-

chase is required.

3.  This warranty does not cover misuse of the stove.  Misuse includes 

overfiring which will result if the stove is used in such a manner as 

to cause one or more of the plates to glow red.  Overfiring can be 

identified later by warped plates and areas where the paint pigment 

has burned off.  Overfiring in enamel fireplaces is identified by bub-

bling, cracking, chipping and discoloration of the porcelain enamel 

finish.  MHSC offers no warranty on chipping of enamel surfaces. 

Inspect your woodburning stove prior to accepting it for any damage 

to the enamel.

4.  This warranty does not cover misuse of the stove as described 

in the Owner’s Guide, nor does it cover an stove which has been 

modified unless authorized by a MHSC representative in writing.  

This warranty does not cover damage to the stove caused by burn-

ing salt saturated wood, chemically treated wood, or any fuel not 

recommended in the Owner’s Guide.

5.  This warranty does not cover a stove repaired by someone other 

than a Vermont Castings Authorized Dealer.

6.  Damage to the unit while in transit is not covered by this warranty 

but is subject to a claim against the common carrier.  Contact 

Vermont Castings Authorized Dealer from whom you purchased 

your stove or MHSC if the purchase was direct.  (Do not operate the 

stove as this may negate the ability to process the claim with the 

carrier.)

7.  Claims are not valid where the installation does not conform to local 

building and fire codes or, in their absence, to the recommendations 

in our Owner’s Guide.

8.  The salt air environment of coastal areas, or a high-humidity en-

vironment, can be corrosive to the porcelain enamel finish. These 

conditions can cause rusting of the  cast iron beneath the porcelain 

enamel finish, which will cause the porcelain enamel finish to flake 

off. This warranty does not cover damage caused by a salt air or 

high-humidity environment. 

9.  MHSC shall have no obligation to enhance or update any unit once 

manufactured.

IN NO EVENT SHALL MHSC BE LIABLE FOR INCIDENTAL AND CON-

SEQUENTIAL DAMAGES. ALL IMPLIED WARRANTIES, INCLUDING 

THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS, 

ARE LIMITED TO THE DURATION OF THIS WRITTEN WARRANTY. 

THIS WARRANTY SUPERCEDES ALL OTHER ORAL OR WRITTEN 

WARRANTIES.
Some states do not allow the exclusion or limitations of incidential and 

consequential damages or limitations on how long an implied warranty 

lasts, so the above limitations may not apply to you. This warranty gives 

you specific rights and you may have other rights which vary from state 

to state.

If a defect is noted within the warranty period, the customer should 

contact a Vermont Castings Authorized Dealer or MHSC if the purchase 

was direct with the following information:

1.  Name, address, and telephone number of the purchaser.

2.  Date of purchase.

3.  Serial number from the label on the back.

4.  Nature of the defect or damage.

5.  Any relevant information or circumstances, e.g., installation, 

mode of operation when defect was noted.

A warranty claim will then start in process.  MHSC reserves the right to 

withhold final approval of a warranty claim pending a visual inspection 

of the defect by authorized representatives.