LOEWE Network Mediaplayer Accessories TV Benutzerhandbuch

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Troubleshooting
Problem
Possible cause
Remedy
Although the file is visible on the media server, 
it is not shown in the 
Network Mediaplayer
.
a) The file is not being made available by your 
media server.
b) There are more than 00 files in the 
corresponding folder.
a) Change your media server. Read up about 
this in the section "Media Server Software" 
on 
page 16
.
b) Distribute the objects among several folders. 
Delete files that are no longer required.
A media file that is displayed can not be 
played back.
The format of the file is not supported (see 
also limitations in section Supported File 
Formats on 
page 16).
No remedy.
Characters contained in the WLAN key are not 
shown on the input screen (
page 6
).
The device only supports the characters shown 
(ASCII standard).
Change the WLAN key of the router.
When searching for wireless routers, no device 
is found.
The router is not ready for wireless 
communication.
Check your wireless router.
Try to make the connection again a few 
minutes later.
If with 
wireless
 operation there should be any 
interference
 such as 
disruptions
 during playback or 
slow reactions
 by devices to commands, you could 
try the following:
 -  Keep at least three metres 
distance
 from microwave ovens, bluetooth devices, mobile telephones and Wi-Fi compatible devices such as printers 
and PDAs.
 - Change the active channel on the WLAN router.
Notes on high definition films
High definition film material (HD films) from format 70p upwards (resolution 180 x 70 or higher) should be played back via a wired connection. 
If there is a wireless connection, then technical limitations (e.g. fault liability, bandwidth limitations) can cause disruptions in the playback right up 
to a complete breakdown of the playback.
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