Lenovo C500 Benutzerhandbuch

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Appendix
 
D.
 
Service
 
and
 
Support
 
The
 
following
 
information
 
describes
 
the
 
technical
 
support
 
that
 
is
 
available
 
for
 
your
 
product,
 
during
 
the
 
warranty
 
period
 
or
 
throughout
 
the
 
life
 
of
 
the
 
product.
 
Refer
 
to
 
your
 
Lenovo
 
Statement
 
of
 
Limited
 
Warranty
 
for
 
a
 
full
 
explanation
 
of
 
Lenovo
 
warranty
 
terms.
 
Online
 
technical
 
support
 
Online
 
technical
 
support
 
is
 
available
 
during
 
the
 
life
 
of
 
your
 
product
 
through
 
the
 
Lenovo
 
Support
 
Web
 
site
 
at
 
http://www.lenovo.com/support.
 
During
 
the
 
warranty
 
period,
 
assistance
 
for
 
replacement
 
or
 
exchange
 
of
 
defective
 
components
 
is
 
available.
 
In
 
addition,
 
if
 
your
 
option
 
is
 
installed
 
in
 
a
 
Lenovo
 
computer,
 
you
 
might
 
be
 
entitled
 
to
 
service
 
at
 
your
 
location.
 
Your
 
technical
 
support
 
representative
 
can
 
help
 
you
 
determine
 
the
 
best
 
alternative.
 
Telephone
 
technical
 
support
 
Installation
 
and
 
configuration
 
support
 
through
 
the
 
Customer
 
Support
 
Center
 
will
 
be
 
withdrawn
 
or
 
made
 
available
 
for
 
a
 
fee,
 
at
 
Lenovo’s
 
discretion,
 
90
 
days
 
after
 
the
 
option
 
has
 
been
 
withdrawn
 
from
 
marketing.
 
Additional
 
support
 
offerings,
 
including
 
step-by-step
 
installation
 
assistance,
 
are
 
available
 
for
 
a
 
nominal
 
fee.
 
To
 
assist
 
the
 
technical
 
support
 
representative,
 
have
 
available
 
as
 
much
 
of
 
the
 
following
 
information
 
as
 
possible:
 
v
   
Option
 
name
 
v
   
Option
 
number
 
v
   
Proof
 
of
 
purchase
 
v
   
Computer
 
manufacturer,
 
model,
 
serial
 
number,
 
and
 
manual
 
v
   
Exact
 
wording
 
of
 
the
 
error
 
message
 
(if
 
any)
 
v
   
Description
 
of
 
the
 
problem
 
v
   
Hardware
 
and
 
software
 
configuration
 
information
 
for
 
your
 
system
If
 
possible,
 
be
 
at
 
your
 
computer.
 
Your
 
technical
 
support
 
representative
 
might
 
want
 
to
 
walk
 
you
 
through
 
the
 
problem
 
during
 
the
 
call.
 
For
 
a
 
list
 
of
 
Service
 
and
 
Support
 
phone
 
numbers,
 
see
 
Phone
 
numbers
 
are
 
subject
 
to
 
change
 
without
 
notice.
 
For
 
the
 
most
 
current
 
phone
 
numbers,
 
go
 
to
 
http://www.lenovo.com/
support
 
and
 
click
 
Support
 
phone
 
list
.
 
If
 
the
 
number
 
for
 
your
 
country
 
or
 
region
 
is
 
not
 
listed,
 
contact
 
your
 
reseller
 
or
 
Lenovo
 
marketing
 
representative.
 
 
©
 
Lenovo
 
2006.
 
Portions
 
©
 
IBM
 
Corp.
 
2005.
 
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