LaCie 2 Benutzerhandbuch

LaCie Network Space 2 

• DESIGN BY NEIL POULTON

 

Troubleshooting

User Manual 

page 60

5.5.2.  Windows Users

Problem

Question

Solution

The USB drive/key or USB 
printer connected to the USB  
expansion port is not recog-
nized.

Is the Network Space 2 connected to 
your computer via USB?

Devices connected to the USB expansion port (hard drive or 
printer) are automatically unmounted when you connect the 
Network Space 2 to a computer via USB.  To make the external 
hard drive or printer accessible, disconnect the Network Space 
2 from your computer and connect it to the network using the 
Ethernet cable.

The Network Space 2 is not 
recognized by the computer.

Does your computer’s operating system 
support the file system?

Check your computer’s documentation and see section 6. Re-
formatting the Network Space 2.

Is there an icon for the drive in My Com-
puter?

Go into My Computer and look for an icon and drive letter as-
signed to the LaCie drive. If the drive does not appear, follow the 
rest of the Troubleshooting tips to isolate the problem. Go into 
My Computer and look for an icon and drive letter assigned to 
the LaCie drive. If the drive does not appear, follow the rest of 
the Troubleshooting tips to isolate the problem.

Does your computer’s configuration 
meet the minimum system requirements 
for use with this drive?

See section 

 for more infor-

mation.  Also, try changing the computer you are using. Com-
puter problems can manifest themselves in many ways. Even if 
the computer appears to be working properly, this is a worth-
while test.

Is the drive’s power supply connected?

Make sure that the power supply is properly connected (see sec-
tion 

) and that the outlet the 

power supply is connected to is working.

Did you follow the correct installation 
steps for the USB connection

Review the installation steps in section 

.

Are both ends of the USB cables firmly 
attached?

Check both ends of the USB cable to make sure they are fully 
seated in their respective ports. Try disconnecting the cables, 
waiting 10 seconds, and then reconnecting them. If the drive is 
still not recognized, restart your computer and try again. 

Is there a conflict with other device driv-
ers or extensions?

Contact LaCie Technical Support for help.

I cannot copy a file larger 
than 4 GB to the drive.

Are you connected to the computer via 
USB?

When you connect the Network Space 2 to a computer via USB, 
the USB share of the drive that mounts on the computer is for-
matted in MS-DOS (FAT32).  This format limits file sizes to 4 GB.

To transfer >4GB files to the Network Space 2, disconnect the 
USB cable and connect the Ethernet cable.  See sections 

 and 

.  Alternatively, you can reformat the USB 

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