Fujitsu Siemens Computers Fujitsu-Siemens PC Benutzerhandbuch

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6 Troubleshooting (FAQ) 
There are two general types of error message: 
•  Software error messages 
• System 
error 
messages 
 
6.1 Software error messages 
Software error messages are displayed on the screen by the 
operating system or an application. These messages generally 
appear after you have started the operating system or when you 
run an application. If this type of error message appears, refer to 
the manual for the respective application or the operating system 
to find out how to resolve this error. 
 
6.2 System error messages 
A system error message indicates a computer problem.  
 
The following checklist describes how you can eliminate small 
problems yourself. In the event of serious defects, you may have to 
contact your dealer or the customer hotline. Please refer to the 
relevant sections of the service documents supplied.  
 
The computer will not start (boot)  
•  Your computer may not be connected to the power socket. 
Switch the computer off, check all the connections and then 
switch the computer on again.  
•  Your mains socket may be faulty. Check whether there is 
power to the mains power socket by plugging in another handy 
electrical device which you know is functioning correctly. 
•   Check whether the mains switch on the back of the computer 
is switched on (position "1"). It is possible that by moving the 
computer, a cable or similar may accidentally switch the mains 
switch to "0". 
•  If your computer is equipped with a floppy disk drive, check 
whether the startup process is being interrupted by a non-
bootable disk in the disk drive. If this is the case, you must 
remove the diskette.