FieldServer Technologies Video Game Controller 1.1 Benutzerhandbuch
Ruinet Utility User Manual
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FieldServer Technologies 1991 Tarob Court Milpitas, California 95035 USA Web:www.fieldserver.com
Tel: (408) 262-2299 Fax: (408) 262-9042 Toll_Free: 888-509-1970 email: support@fieldserver.com
Appendix A. Troubleshooting
Appendix A.1. Connection to a FieldServer
The following situations can prevent Ruinet from connecting to a FieldServer:
• Bad or incorrect Ethernet cable. In this case the connection lights on the FieldServer
and/or PC will not be illuminated either
• Incorrect Ethernet card and/or protocol setup. In this case Ruiping probably won’t work
either. Contact the Systems Administrator to have an Ethernet port set up correctly.
• If two FieldServers with different names have the same IP address then these are
shown in red in the list of FieldServers. Ruinet cannot be used with these FieldServers
except to restart them. Disconnect one FieldServer from the network and change the
other FieldServer’s IP address to a different value using Ruinet which will connect now
that there is only one FieldServer.
except to restart them. Disconnect one FieldServer from the network and change the
other FieldServer’s IP address to a different value using Ruinet which will connect now
that there is only one FieldServer.
• If a FieldServer is not on the same subnet as the PC, and there is more than one
FieldServer on the network, then it will not be possible to use broadcast mode to cross
subnets. Disconnect the other FieldServers and use broadcast mode, or change the IP
address of the “orphan” FieldServer to put it in the same subnet and then reconnect the
other FieldServers.
subnets. Disconnect the other FieldServers and use broadcast mode, or change the IP
address of the “orphan” FieldServer to put it in the same subnet and then reconnect the
other FieldServers.
• Ruinet uses UDP port 1024. Ensure that the firewall or router is not blocking this port.
• If the FieldServer is connected to the host computer’s network on adapter N2 then the
SMT protocol must be defined for the N2 adapter in the config.csv file. Add the following
lines to the file only if it is not possible to connect to N1 instead:
lines to the file only if it is not possible to connect to N1 instead:
Adapters
Adapter,
Protocol
N2,
SMT
Appendix A.2. File Download
• Unless a path is specified for the local file name then Ruinet expects to find the local file
in the same folder as that in which Ruinet was launched or in the folder set as the
working directory (as specified in the Windows shortcut). If the file cannot be found then
an error is reported.
working directory (as specified in the Windows shortcut). If the file cannot be found then
an error is reported.
• The local and remote file names must meet the DOS 8.3 file name format requirements.
• There must be sufficient flash disk space on the FieldServer.
• If the download of files like fserver.img (the firmware file) or config.csv (the configuration
file ) fails before completion then the next time the FieldServer is restarted the
FieldServer will try and run with corrupt firmware or a corrupt configuration. If the
firmware is corrupt then future downloads may not work at all and the user may need to
follow a recovery procedure. The procedure is available on the FieldServer website as
an application note.
FieldServer will try and run with corrupt firmware or a corrupt configuration. If the
firmware is corrupt then future downloads may not work at all and the user may need to
follow a recovery procedure. The procedure is available on the FieldServer website as
an application note.