Amazon Kindle Kindle Keyboard 3G Benutzerhandbuch
Kindle User’s Guide
103
Appendix A Troubleshooting
I’m unable to download a book even though I see strong wireless signal
strength.
strength.
Try restarting your Kindle by doing the following:
1. Press the Home button.
2. Press the Menu button.
3. Select “Settings.”
4. Press the Menu button.
5. Select “Restart.”
I only received a partial download of my Kindle content, or my Kindle content
seems to be corrupted.
seems to be corrupted.
Delete the content and re-download from Archived Items by following these steps:
1. Use the 5-way controller to select the content from Home.
2. Press the left arrow on the 5-way to delete and press the 5-way to confirm.
3. Open Archived Items in Home and select the content.
4. Press the 5-way to re-download the content.
I’m having problems transferring content from my computer to my Kindle.
Try connecting your Kindle directly to your computer’s USB port instead of a USB hub or
keyboard. If your Kindle was already connected directly to your computer’s USB port, then try
a different port on your computer. If you have anti-virus software installed on your computer,
turn it off temporarily prior to transferring content from your computer to your Kindle.
keyboard. If your Kindle was already connected directly to your computer’s USB port, then try
a different port on your computer. If you have anti-virus software installed on your computer,
turn it off temporarily prior to transferring content from your computer to your Kindle.
Text-to-speech sounds distorted.
Try switching between male and female voices and then back again. If that does not resolve
the issue then try restarting your Kindle by doing the following:
the issue then try restarting your Kindle by doing the following:
1. Press the Home button.
2. Press the Menu button.
3. Select “Settings.”
4. Press the Menu button.
5. Select “Restart.”
If that does not solve the issue, play an MP3 or Audible file on your Kindle using the device’s
built-in speakers. If the audio still sounds distorted, contact Customer Service.
built-in speakers. If the audio still sounds distorted, contact Customer Service.
My Kindle doesn’t charge when using the power adapter.
Check to see if the charging light next to your Kindle’s micro-USB port is lit. If not, then try
another AC outlet. If the charging light still does not come on, then try restarting your Kindle
by doing the following:
another AC outlet. If the charging light still does not come on, then try restarting your Kindle
by doing the following:
1. Press the Home button.
2. Press the Menu button.
3. Select “Settings.”
4. Press the Menu button.
5. Select “Restart.”