HP AJ758A Benutzerhandbuch
Warranty and Services
Warranty and Services
Warranty and Services
Warranty and Services
Included with the Product
Included with the Product
Included with the Product
Included with the Product
Included with the Product
The EVA6400/8400 comes with a 3-year HP's Global Limited Warranty and Technical Support, which
includes 3-years 9x5 hardware support, with next business day (NBD) response.
includes 3-years 9x5 hardware support, with next business day (NBD) response.
HP's warranty and support features:
Online Business Support Center and IT Resource Center
Remote Support
Technical Phone Support
Customer Self Repair (see list below)
Software Limited Warranty
On-site Warranty Service
Remote Support
Technical Phone Support
Customer Self Repair (see list below)
Software Limited Warranty
On-site Warranty Service
The EVA Fibre Channel hard disk drive (HDD) warranty is 3years, parts only.
For bundled deployment (I&S) service
For bundled deployment (I&S) service
For bundled deployment (I&S) service
For bundled deployment (I&S) service:
Your HP storage product includes deployment which helps you improve the productivity of your technical
staff and allows your IT resources to stay focused on their core tasks and business priorities. HP
deployment helps ensure that your product is installed smoothly, efficiently, and with minimal disruption
of your IT and business operations.
staff and allows your IT resources to stay focused on their core tasks and business priorities. HP
deployment helps ensure that your product is installed smoothly, efficiently, and with minimal disruption
of your IT and business operations.
You'll benefit from:
Specialized expertise for a complex, one-time task
Reduced implementation time, impact and risk to your storage environment
Shortened time-to-ROI
Product knowledge gained during orientation session
Reduced implementation time, impact and risk to your storage environment
Shortened time-to-ROI
Product knowledge gained during orientation session
For bundled Hardware Support (4-Hour 24x7 Same Day)
For bundled Hardware Support (4-Hour 24x7 Same Day)
For bundled Hardware Support (4-Hour 24x7 Same Day)
For bundled Hardware Support (4-Hour 24x7 Same Day):
Your HP storage product includes world-class round-the-clock hardware support, providing increased
equipment availability and productivity through rapid-response onsite and remote support. 24x7
Hardware Support benefits include:
equipment availability and productivity through rapid-response onsite and remote support. 24x7
Hardware Support benefits include:
Prompt service for your storage product
Easy-to-use onsite services
Improved hardware performance and uptime
Increased return on your HP hardware investments
Easy-to-use onsite services
Improved hardware performance and uptime
Increased return on your HP hardware investments
Online Support
Online Support
Online Support
Online Support
HP online support capabilities include a variety of self-help tools, troubleshooting assistance, and access
to the patch database, firmware/software update packages and documentation. Register with the HP
Business Support Center and the IT Resource Center to receive product specific and proactive
notifications for the EVA6400/8400. For more information go to:
HP online support capabilities include a variety of self-help tools, troubleshooting assistance, and access
to the patch database, firmware/software update packages and documentation. Register with the HP
Business Support Center and the IT Resource Center to receive product specific and proactive
notifications for the EVA6400/8400. For more information go to:
Remote Support
Remote Support
Remote Support
Remote Support
HP designed the EVA6400/8400 with support capability to facilitate remote monitoring and email
notification of array errors/events. To take full advantage of HP's remote support solutions and maximize
the service delivery experience, these features must be enabled at time of installation. Additional fault
monitoring software is included in the EVA software media kit.
HP designed the EVA6400/8400 with support capability to facilitate remote monitoring and email
notification of array errors/events. To take full advantage of HP's remote support solutions and maximize
the service delivery experience, these features must be enabled at time of installation. Additional fault
monitoring software is included in the EVA software media kit.
QuickSpecs
HP 6400/8400 Enterprise Virtual Arrays
HP 6400/8400 Enterprise Virtual Arrays
HP 6400/8400 Enterprise Virtual Arrays
HP 6400/8400 Enterprise Virtual Arrays
Service and Support, HP Care Pack, and Warranty Information
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