Utica Boilers H2OST Garantieinformation

 
By this Limited Warranty ECR International, Inc. (“ECR”) issues limited warranties from the date of original installation of the H

2

O Indirect Water 

Heater or Storage Tank (“Product”) to the person that purchased the new Product directly (a) from the ECR brand dealer; or (b) in the case of a 
newly constructed home, from the contractor who purchased such new Product directly from an ECR brand dealer or wholesaler for installation 
and use in the newly constructed home (such person in either case referred to hereinafter as the “Original Purchaser”), subject to the terms and 
conditions set forth below.  
 

The following limited warranty set forth in this section shall apply to only the original installation of the Product in a single-family dwelling used 
without interruption by the Original Purchaser as his or her primary residence (“Residential Application”). “Residential Application” shall also 
mean usage in a multiple family dwelling provided that the Product services only one (1) dwelling in such multiple family dwelling. The term 
“Residential Application” shall not include any usage of the Product above one hundred fifty (150) degrees Fahrenheit. 
 
First Year 
 
ECR warrants its Product used in Residential Applications to be free from defects in material and workmanship under normal usage

 and service

 

for a period of one (1) year from the date of original installation. In the event that any component of the Product is found to be defective in 
material or workmanship during this one-year period, then ECR will repair or replace, at its option, the defective component. 
 
Second Year through Lifetime 
 
During the remaining lifetime of the 

Product

, ECR will repair or replace, at its option, any component of the 

Product

 found to have a defect or 

malfunction that results in a water leak from the outer jacket, inner tank, or heat exchanger of the 

Product under normal usage and service

. 

 
If ECR is unable to repair or replace the Product component so as to repair the water leak from the outer jacket, inner tank, or heat exchanger 
of the 

Product

, after a reasonable number of attempts, then ECR will provide at its option, either a replacement Product, or a full refund of the 

purchase price.  
 
If at the time of the request for service, the Original Purchaser cannot provide a copy of the original sales receipt for the Product, or equivalent 
document, then the warranty period for the Product shall be ten (10) years from the date of manufacture of the Product. 
 

 

The following limited warranty 

set forth in this section 

shall apply to only the original installation of the Product in a Commercial 

Application

, used 

without interruption by the Original Purchaser

. “

Commercial 

Application” as used herein shall mean, any usage not falling within the above 

definition of Residential Application. The term “

Commercial 

Application” shall include any usage of the 

Product

 above one hundred fifty (150) 

degrees Fahrenheit.

 

 
First Year 
 
ECR warrants its Product used in Commercial Applications to be free from defects in material and workmanship under normal usage 

and 

service

 for a period of one (1) year from the date of original installation. In the event that any component of the Product is found to be defective 

in material or workmanship during this one-year period, then ECR will repair or replace, at its option, the defective component. 
 
Second Year through Fifth Year 
 
During the second through fifth year after the date of original installation, ECR will repair or replace, at its option, any component of the 

Product

 

having a defect or malfunction that results in a water leak from the outer jacket, inner tank, and heat exchanger of the 

Product under normal 

usage and service

. 

 
If ECR is unable to repair or replace the Product component so as to repair the water leak from the outer jacket, inner tank, or heat exchanger 
of the Product, after a reasonable number of attempts, then ECR will provide at its option, either a replacement Product, or a full refund of the 
purchase price. 

 
1. Under no circumstances will ECR be responsible for any other costs associated with rectifying the defective part or Product, including, 
without limitation, costs associated with removing and reinstalling the defective part or Product and/or its  replacement part or Product, and all 
labor and material costs connected therewith, including, without limitation, costs associated with returning the defective part or Product to ECR. 
 
2.This Limited Warranty will not be applicable if the Product is (a) used or operated at a pressure over or under its rated capacity; (b) installed 
for uses other than home heating; (c) not maintained in accordance with ECR’s recommendation or accepted good practice as determined by 
industry standards; or (d) subjected to unauthorized alteration. 
 
3. This Limited Warranty will not be applicable if the Product has been damaged as a result of being improperly installed, serviced or operated, 
including, without limitation, operated with insufficient water, allowed to freeze or subjected to flood conditions.