Telus Modem IR1200 Benutzerhandbuch
TELUS Mobility™
4
•
Data cable for GPS (for iR1200 GPS-Enabled Modem only)
Components for Fixed Environment (sold separately)
The iR1200 Rugged Modem is typically used for fixed installation environment. The following table lists the components
required for this type of installation:
required for this type of installation:
•
Approved Cellular Antenna
•
AC Power Adapter
•
Data Cable for computer (laptop/MDT)
IMPORTANT: Use only approved and tested components. The use
of unapproved components voids the iR1200 modem warranty.
of unapproved components voids the iR1200 modem warranty.
How to Order Required Components
Components for the iR1200 modem can be ordered through your authorized TELUS Mobility
™
dealer, online at
www.elutions.com/wireless or by calling eLutions’ Wireless Support Center at 1-888-349-4338
Required Components for Operation
In order for you to begin using your modem and connect to the iDEN
network, you must have the following components:
•
iDEN
Packet Data Applet
•
Activated Data Account with TELUS Mobility™
!
IMPORTANT: Before you can begin using the iR1200 Rugged
Modem or the iR1200 GPS-Enabled Modem in normal mode, you
Modem or the iR1200 GPS-Enabled Modem in normal mode, you
must have an activated data account with TELUS Mobility
™
.
iDEN
Packet Data Applet
The iDEN
Packet Data Applet must be downloaded and successfully installed on the computer (laptop/MDT) that the
modem is connected to. Please refer to the “Installing iDEN
Packet Data Applet” section of this Guide for instructions on
how to download and install the data applet.
Data Account Activation
For information on how activate a data account, please contact TELUS’ activation team at 1-877-668-3355.
Customer Care
For network or coverage issues contact:
•
TELUS’ Customer Care Center at 1-877-253-2763
For installation or device issues contact:
•
eLutions’ Wireless Support Center by phone at 1-888-349-4338 or by email at customersupport@elutions.com
When you call, please have a detailed description of your problem. To provide you with fast and quality support, our Customer
Care representative may ask for the following:
Care representative may ask for the following:
•
Computer operating system (Windows 95/98/NT/2000/CE/XP)
•
Version of the operating system (e.g. NT 4, Windows 95 Version B, CE 2.1, etc.)
•
Information regarding the modem (most can found on the diagnostic menu)
•
Geographic location of use
•
Other configuration settings