QMS 1800486-001C Benutzerhandbuch
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If you have a problem you can’t resolve, contact your local vendor. Your local
vendor is best equipped to immediately handle any problem you may encounter.
vendor is best equipped to immediately handle any problem you may encounter.
If you have technical questions your vendor is unable to answer, call or fax
your questions to the QMS Customer Response Center. (See appendix A, “QMS
Customer Support,” for contact information).
your questions to the QMS Customer Response Center. (See appendix A, “QMS
Customer Support,” for contact information).
If you’ve determined your printer needs to be examined by an authorized
service technician, contact an authorized service provider for work inside the US
or one of the QMS international offices for work outside of the US. (National and
international contacts are listed in appendix A, “QMS Customer Support.”)
service technician, contact an authorized service provider for work inside the US
or one of the QMS international offices for work outside of the US. (National and
international contacts are listed in appendix A, “QMS Customer Support.”)
Before calling, be sure you have the answers to these questions handy to help our
technicians serve you more quickly:
technicians serve you more quickly:
1
What is your printer model and serial number?
2
What operating system do you have and what version?
3
What application(s) are you using?
4
What is the QMS
magicolor 2 DeskLaser printer driver version?
Choose the About button on the printer driver’s Paper tab.