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If the USB device driver files did not install correctly, you may either reinstall the software 
or manually install the USB driver files. The USB drivers where first released with the 
LogTag Analyzer software version 1.0 Release 74. If you have a version of the software 
prior to this, get a copy of the latest version of the LogTag Analyzer software and install 
the latest version of the software ensuring the all USB Interface Cradles are not 
connected to the computer during the installation process. 

 

To reinstall the software to install the USB drivers: 

1  Unplug all USB Interface Cradle(s) that are connected to the computer and/or 

connected to a USB hub that is connected to the computer. 

2  Start the Windows "Control Panel" 

3  Within the "Control Panel" window there is a "Add/Remove Programs" or "Add or 

Remove Software" icon. For Windows XP users, you may need to "Switch to Classic 
View" to locate the "Add or Remove Software" icon quickly. Start (open) the "Add or 
Remove Software" icon once you have located it. 

4  Locate the "LogTag Analyzer" entry and click the "Change/Remove" or 

"Add/Remove..." button. 

5  Once the "LogTag Analyzer Setup Maintenance" window is open, select the "Repair" 

option and then click the "Next >" button. 

6  Click the "Finish" button when it is displayed to complete the reinstallation of the 

software and USB driver files.