Dacor RNO227S208V Benutzeranleitung

20

Warranty and Service

Getting Help

Before you request service:

1.  Review the Before You Call for Service section of this 

manual (page 18).

 

2.  Use the helpful tips found in our Problem Solution Guide.
3.  Become familiar with the warranty terms and conditions of 

your product.

4.  If none of these tips or suggestions resolves your problem, 

call our Customer Service center at the number below.

Dacor’s Customer Service center is available  

6:00 

a

.

m

. – 5:00 

p

.

m

. Pacific Time

For warranty repairs or questions and for Dacor Distinctive Service 

(DDS) in the US and Canada 

Phone: (800) 793-0093, extension 2822
For non-warranty repairs or questions in the US and Canada 

Phone: (800) 793-0093, extension 2813
Contact us through our web site at:
www.dacor.com/contact-us

Warranty

TRICT OF COLUMBIA, AND CANADA: 

FULL ONE-YEAR WARRANTY

The warranty applies only to the Dacor appliance sold to the first 

use purchaser, starting from the date of original retail purchase 

or closing date for new construction, whichever period is longer. 

Warranty is valid on products purchased brand new from a Dacor 

Authorized Dealer, or other seller authorized by Dacor.
If your Dacor product fails to function within one year of the origi-

nal date of purchase, due to a defect in material or workmanship, 

Dacor will remedy it without charge to you.
All cosmetic damage (such as scratches on stainless steel, paint/ 

porcelain blemishes, etc.) to the product or included accessories 

must be reported to Dacor within 60 days of the original purchase 

date to qualify for warranty coverage. Consumable parts such as 

filters and light bulbs are not covered and are the responsibility of 
the purchaser.

LIMITATIONS OF COVERAGE

Service will be provided by a Dacor designated service company 

during regular business hours. Please note service providers are 

independent entities and are not agents of Dacor.
Dealer display and model home display products with a produc-

tion date greater than 5 years, products sold “As Is,” and products 

installed for non-residential use, which include but are not limited 

to religious organizations, fire stations, bed & breakfast, and spas 

carry a one year parts warranty only. All delivery, installation, labor 

costs, and other service fees are the responsibility of the purchaser.
Warranty will be null and void on product that has altered, defaced, 

or missing serial numbers and tags or if non-ETL or non-CUL 

approved product is transported from the U.S.A.
The owner must provide proof of purchase or closing statement for 

new construction upon request. All Dacor products must be acces-
sible for service.

OF COLUMBIA, AND CANADA: 
LIMITED FIRST YEAR WARRANTY
If your Dacor product fails to function within one year of the 

original date of purchase due to a defect in material or workman-

ship, Dacor will furnish a new part, F.O.B. factory to replace the 

defective part.
All delivery, installation, labor costs and other service fees are the 

responsibility of the purchaser.
What Is Not Covered
• 

Slight color variations may be noticed because of differences 

in painted parts, kitchen lighting, product placement and 

other factors; this warranty does not apply to color variation.

• 

Service calls to educate the customer on proper use and care 

of the product.

• 

Service fees for travel to islands and remote areas, which 

include but are not limited to, ferries, toll roads or other 

travel expenses.

• 

Consequential or incidental damage, including but not limited 

to food or medicine loss, time away from work or restaurant 

meals.

• 

Failure of the product when used for commercial, business, 

rental or any application other than for residential consumer 

use.

• 

Failure of the product caused by improper product installa-

tion.

• 

Replacement of house fuses, fuse boxes or resetting of circuit 

breakers.

• 

Damage to the product caused by accident, fire, flood, power 

interruption, power surges or other acts of God.

• 

Liability or responsibility for damage to surrounding property 

including cabinetry, floors, ceilings and other structures or 

objects around the product.

• 

Breakage, discoloration, or damage to glass, metal surfaces, 

plastic components, trim, paint or other cosmetic finish 

caused by improper usage, care, abuse or neglect.

Out of Warranty
Should you experience a service issue beyond the standard war-

ranty period, please contact us. Dacor reviews each issue and 

customer concern to provide the best possible solution based on 

the circumstances.

THE REMEDIES PROVIDED IN THE ABOVE EXPRESS WARRANTIES 

ARE THE SOLE AND EXCLUSIVE REMEDIES. THEREFORE, NO OTHER 

EXPRESS WARRANTIES ARE MADE, AND OUTSIDE THE FIFTY STATES OF 

THE UNITED STATES, THE DISTRICT OF COLUMBIA AND CANADA, ALL 

IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO, ANY IMPLIED 

WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE 

OR PURPOSE, ARE LIMITED IN DURATION TO ONE YEAR FROM THE DATE 

OF ORIGINAL PURCHASE. IN NO EVENT SHALL DACOR BE LIABLE FOR 

INCIDENTAL EXPENSE OR CONSEQUENTIAL DAMAGES. IN THE EVENT 

DACOR PREVAILS IN ANY LAWSUIT, DACOR SHALL BE ENTITLED TO 

REIMBURSEMENT OF ALL COSTS AND EXPENSES, INCLUDING ATTOR-

NEY’S FEES, FROM THE DACOR CUSTOMER. NO WARRANTIES, EXPRESS 

OR IMPLIED, ARE MADE TO ANY BUYER FOR RESALE.
Some states do not allow limitations on how long an implied warranty 

lasts, or do not allow the exclusion or limitation of inconsequential dam-

ages, therefore the above limitations or exclusions may not apply to 

you. This warranty gives you specific legal rights, and you may also have 
other rights that vary from state to state

.