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3

Immediately contact the dealer (or builder) that 
sold you the cooktop.

Read this manual. Inside you will find many helpful 
hints on how to use and maintain your cooktop 
properly. Just a little preventive care on your part 
can save you a great deal of time and money over 
the life of your cooktop. 

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in the Before You Call for Service section. If you 
review our chart of Troubleshooting Tips first,  
you may not need to call for service at all.

To obtain service, see the Consumer Services 
page in the back of this manual. 

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pleased. If for some reason you are not happy 
with the service you receive, here are some  
steps to follow for further help.

FIRST, contact the people who serviced your 
appliance. Explain why you are not pleased.  
In most cases, this will solve the problem. 

NEXT, if you are still not pleased, write all the 
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Manager, Customer Relations 
GE Appliances 
Appliance Park 
Louisville, KY 40225

Consumer Information