Maytag MHW5100DW Garantieinformation

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1.  Commercial, non-residential, multiple-family use, or use inconsistent 

with published user, operator, or installation instructions. 

2.  In-home instruction on how to use your product.

3.  Service to correct improper product maintenance or installation, 

installation not in accordance with electrical or plumbing codes, or 

correction of household electrical or plumbing (i.e. house wiring, 

fuses, or water inlet hoses).

4.  Consumable parts (i.e. light bulbs, batteries, air or water filters, etc.).

5.  Conversion of your product from natural gas or L.P. gas or reversal 

of appliance doors.

6.  Damage from accident, misuse, abuse, fire, floods, acts of God, or 

use with products not approved by Maytag.

7.  Repairs to parts or systems to correct product damage or defects 

caused by unauthorized service, alteration, or modification of the 

appliance.

8.  Cosmetic damage including scratches, dents, chips, and other 

damage to appliance finishes unless such damage results from 

defects in materials and workmanship and is reported to Maytag 

within 30 days. 

9.  Discoloration, rust, or oxidation of surfaces resulting from caustic 

or corrosive environments, including but not limited to, high salt 

concentrations, high moisture or humidity, or exposure to chemicals.

10.  Pick-up or delivery. This product is intended for in-home repair.

11.  Travel or transportation expenses for service in remote locations 

where an authorized Maytag servicer is not available.

12.  Removal or reinstallation of inaccessible appliances or built-in 

fixtures (i.e. trim, decorative panels, flooring, cabinetry, islands, 

countertops, drywall, etc.) that interfere with servicing, removal, or 

replacement of the product.

13.  Service or parts for appliances with original model/serial numbers 

removed, altered, or not easily determined.

ATTACH YOUR RECEIPT HERE. PROOF OF PURCHASE IS 

REQUIRED TO OBTAIN WARRANTY SERVICE.

Please have the following information available when you call the 

Customer eXperience Center:

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Name, address, and telephone number

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 Model number and serial number

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 A clear, detailed description of the problem

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Proof of purchase including dealer or retailer name and address

For one year from the date of purchase, when this major appliance 

is installed, operated, and maintained according to instructions 

attached to or furnished with the product, Maytag brand of 

Whirlpool Corporation or Whirlpool Canada LP (hereafter 

“Maytag”) will pay for factory specified parts and repair labor to 

correct defects in materials or workmanship that existed when this 

major appliance was purchased.

In the second through tenth years from the date of original 

purchase, when this major appliance is installed, operated, and 

maintained according to instructions attached to or furnished 

with the product, Maytag will pay for factory specified parts for 

the following components to correct non-cosmetic defects in 

materials or workmanship in these parts that prevent function of 

this major appliance and that existed when this major appliance 

was purchased. This is a limited 10 year warranty on the below 

named parts only and does not include repair labor.

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 Drive Motor (Stator and Rotor Only)  

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Wash Basket (Side Walls Only)

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS 

LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS 

PROVIDED HEREIN. Service must be provided by a Maytag 

designated service company. This limited warranty is valid only 

in the United States or Canada and applies only when the major 

appliance is used in the country in which it was purchased. This 

limited warranty is effective from the date of original consumer 

purchase. Proof of original purchase date is required to obtain 

service under this limited warranty.

IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR 

A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and provinces 

do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to you. This warranty 

gives you specific legal rights, and you also may have other rights that vary from state to state or province to province.

YOUR SOLE AND EXCLUSIVE REMEDY UNDER THIS LIMITED WARRANTY SHALL BE PRODUCT REPAIR AS PROVIDED HEREIN. 

MAYTAG SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. Some states and provinces do not allow the 

exclusion or limitation of incidental or consequential damages, so these limitations and exclusions may not apply to you. This warranty gives 

you specific legal rights, and you also may have other rights that vary from state to state or province to province.

Maytag makes no representations about the quality, durability, or need for service or repair of this major appliance other than the 

representations contained in this Warranty. If you want a longer or more comprehensive warranty than the limited warranty that comes  

with this major appliance, you should ask Maytag or your retailer about buying an extended warranty.

 

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1.  Before contacting us to arrange service, please determine whether your product requires repair.  

Some questions can be addressed without service. Please take a few minutes to review the  

Troubleshooting or Problem Solver section of the Use and Care Guide, scan the QR code on  

the right to access additional resources, or visit https://www.maytag.com/product_help.

2.  All warranty service is provided exclusively by our authorized Maytag Service Providers.  

In the U.S. and Canada, direct all requests for warranty service to:

If outside the 50 United States and Canada, contact your authorized Maytag dealer to determine if another warranty applies.

https://www.maytag.com/product_help