Philips BTD5210/12 Benutzerhandbuch

24 EN

12 Troubleshooting

Warning

 

•

Never remove the casing of this device.

To keep the warranty valid, never try to repair 

the system yourself. 

If you encounter problems when using this 

device, check the following points before 

requesting service. If the problem remains 

unsolved, go to the Philips Web page (www.

philips.com/support). When you contact Philips, 

make sure that the device is nearby and the 

model number and serial number are available.
No power

 • Make sure that the AC power cord of the 

device is connected properly.

 • Make sure that there is power at the AC 

outlet.

 • As a power-saving feature, the system 

switches off automatically 15 minutes after 

track play reaches the end and no control 

is operated.

No sound or poor sound

 • Adjust the volume.

 • Check that the speakers are connected 

correctly.

 • Check if the stripped speaker wires are 

clamped.

Remote control does not work

 • Before you press any function button, first

select the correct source with the remote 

control instead of the main unit.

 • Reduce the distance between the remote 

control and the unit.

 • Insert the battery with its polarities (+/– 

signs) aligned as indicated.

 • Replace the battery.

 • Aim the remote control directly at the 

sensor on the front of the unit.

No disc detected

 • Insert a disc.

 • Check if the disc is inserted upside down.

 • Wait until the moisture condensation at 

the lens has cleared.

 • Replace or clean the disc.

 • Use a finalized CD or correct format disc.

Disc does not play

 • Insert a readable disc with the label side 

facing up.

 • Check the disc type, color system and 

regional code. Check for any scratches or 

smudges on the disc.

 • Press   to exit the system setup menu.

 • Disable the password for parental control 

or change the rating level.

 • Moisture has condensed inside the system. 

Remove the disc and leave the system 

turned on for about an hour. Disconnect 

and reconnect the AC power plug, and 

then turn on the system again.

No picture

 • Check the video connection.

 • Turn on the TV to the correct Video-In 

channel.

 • Progressive scan is activated but the TV 

does not support progressive scan.

Black and white or distorted picture

 • The disc does not match the TV color 

system standard (PAL/NTSC).

 • Sometimes a slight picture distortion may 

appear. This is not a malfunction.

 • Clean the disc.

 • A distorted picture may appear during 

progressive scan setup.

The aspect ratio of the TV screen cannot be 

changed even though you have set the TV 

display format.

 • The aspect ratio is fixed on the loaded

DVD disc.

 • The aspect ratio may not be changed for 

some TV  systems.

DivX video files cannot be played.

 • Ensure that the DivX video file is

complete.

 • Ensure that the file extension is correct.