Desa (V)VC42PE Series Benutzerhandbuch

www.desatech.com

116237-01C

SERVICE HINTS

•  pilot will not stay lit
•  burners will have delayed ignition
•  fireplace will not produce specified heat
•  propane/LP gas supply might be low (propane/LP units only)
You may feel your gas pressure is too low. If so, contact your local 

gas supplier.

TECHNICAL SERVICE

You may have further questions about installation, operation or 

troubleshooting. If so, contact DESAʼs Customer Service Depart-

ment at 1-866-672-6040. When calling, please have your model 

and serial numbers of your heater ready.
You  can  also  visit  DESAʼs  technical  service  web  site  at 

.

REPLACEMENT PARTS

 Use only original replacement parts. This will protect your 

warranty coverage for parts replaced under warranty. 

Contact authorized retailers of this product. If they can not supply 

original replacement part(s), call DESAʼs Customer Service Depart-

ment at 1-866-672-6040.
When calling DESA, have ready
•  your name

•  your address

•  model and serial numbers of your fireplace 

•  how fireplace was malfunctioning

•  type of gas used (propane/LP or natural gas)

•  purchase date
Usually, we will ask you to return the part to the factory.

Contact authorized retailers of this product. If they can not supply 

original  replacement  part(s),  call  DESA  at  1-866-672-6040  for 

referral information.
When calling DESA, have ready
•  model number of your fireplace 

•  the replacement part number