Homesmart Appliance SRS-LYNC-L Benutzerhandbuch
CHAPTER 7
TROUBLESHOOTING YOUR ROOM SYSTEM
TROUBLESHOOTING YOUR ROOM SYSTEM
76
smarttech.com/kb/170450
Lights
Interactive flat panel
status
status
Issues
Solutions
An area of the screen
doesn’t respond to your
touch.
doesn’t respond to your
touch.
OR
When you draw digital ink,
the lines are broken.
the lines are broken.
l
Ensure nothing is taped to the
screen.
screen.
l
Remove obstructions from the
reflective tape channel.
reflective tape channel.
l
Use consistent pressure while
drawing digital ink.
drawing digital ink.
l
Close blinds or shades or dim light
sources.
sources.
l
Calibrate your interactive flat panel
(see page 59).
(see page 59).
You try to erase with the
eraser, but you draw more
digital ink. You don’t see a
flashing light on the color
select module.
eraser, but you draw more
digital ink. You don’t see a
flashing light on the color
select module.
Increase the initial contact area of
your eraser.
your eraser.
You’re trying to draw digital
ink, but you’re erasing digital
ink.
ink, but you’re erasing digital
ink.
l
Lift other fingers and the palm of
your hand from the interactive flat
panel while you write because the
interactive flat panel is interpreting
them as an eraser.
your hand from the interactive flat
panel while you write because the
interactive flat panel is interpreting
them as an eraser.
l
Use a smaller pointer, such as the
pen.
pen.
Your room system isn’t
turning off when people
have left the room.
turning off when people
have left the room.
l
Enable presence detection (see
page 92).
page 92).
Your room system is turning
off when people are present.
off when people are present.
l
Increase the time before the
interactive flat panel automatically
turns off.
interactive flat panel automatically
turns off.
Resolving issues with the console
Use the following table to resolve issues with your room system’s console.
Power light
Console status
Issues
Solutions
Off
Not receiving power
The console should be
receiving power but isn’t.
receiving power but isn’t.
Ensure that the console is
connected to the power supply as
show in the installation instructions
(see page 9).
connected to the power supply as
show in the installation instructions
(see page 9).
Solid amber
Receiving power but
not connected to the
Lync appliance
not connected to the
Lync appliance
There’s an issue with the
Lync appliance or the
interactive flat panels.
Lync appliance or the
interactive flat panels.
Refer to the troubleshooting table
on page 74.
on page 74.