Rose electronic 2xE Benutzerhandbuch

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 SERVICE  
 
 
ULTRAMATRIX E-SERIES MANUAL
 
58 
Service Information 
 
Maintenance and Repair 
This Unit does not contain any internal user-serviceable parts.  In the 
event a Unit needs repair or maintenance, you must first obtain a 
Return Authorization (RA) number from Rose Electronics or an 
authorized repair center.  This Return Authorization number must 
appear on the outside of the shipping container.  See Limited Warranty 
for more information.   
 
When returning a Unit, it should be double-packed in the original 
container or equivalent, insured and shipped to: 
 Rose 
Electronics  
 Attn: 
RA__________ 
 
10707 Stancliff Road 
 
Houston, Texas 77099 USA   
 
 
Technical Support 
If you are experiencing problems, or need assistance in setting up, 
configuring or operating your switch, consult the appropriate sections of 
this manual.  If, however, you require additional information or 
assistance, please contact the Rose Electronics Technical Support 
Department at: 
 
 Phone: 
(281) 
933-7673 
 E-Mail: 
TechSupport@rose.com 
 
 
Web:    www.rose.com  
 
Technical Support hours are from: 8:00 am to 6:00 pm CST (USA), 
Monday through Friday. 
 
Please report any malfunctions in the operation of this Unit or any 
discrepancies in this manual to the Rose Electronics Technical Support 
Department.