Q-Logic 5802V Benutzerhandbuch

12 – Call Home Configuration

Changing SMTP Servers

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The Call Home service configuration enables you to specify a primary and a 
secondary SMTP server to which the switch connects. The active server is the 
server that receives messages from the switch. By default, the primary SMTP 
server is the active server. Should the active server lose connection, control 
passes automatically to the other server. You can explicitly change the active 
server by entering the Callhome Changeover command as shown in the following 
example:

SANbox #> admin start

SANbox #> callhome edit

SANbox #> (admin-callhome) #> callhome changeover

The currently active CallHome SMTP server will change.  Please confirm (y/n): [n] y

Though the active server status changes, the primary SMTP server remains the 
primary, and the secondary SMTP server remains the secondary.

Enter the 

 Queue Clear command to clear email messages from the Call 

Home message queue as shown in the following example:

SANbox #> admin start

SANbox (admin) #> callhome queue clear

  The callhome queue will be cleared. Please confirm (y/n): [n] y

Refer to the Callhome Queue Stats command to display the contents of the Call 
Home message queue.

There are two ways to reset the Call Home database. Enter the 

 Clear 

command to clear all Callhome profiles as shown in the following example. This 
command resets the Tech_Support_Center profile to the factory default, but does 
not affect the Call Home service configuration.

SANbox #> admin start

SANbox (admin) #> callhome edit

SANbox (admin-callhome) #> callhome clear

SANbox (admin-callhome) #> callhome save

  The CallHome database profiles will be saved and activated.

  Please confirm (y/n): [n] y