Toshiba 282 Benutzerhandbuch

132    Remote Scan Driver Errors

This section describes the most common Remote Scan driver errors and provides steps to 
resolve the conditions. If the problem persists after you have followed all of the steps, make sure 
to note the name of the application you were using, what you were trying to do, and any error 
messages — and then contact a authorized dealer for further assistance.

Please refer to the README file for Remote Scan driver about the problems that are not 
described here.

Refer to the corrective action for the following error conditions.

Cannot find this equipment using the Local Discovery or Network Discovery feature.

Confirm the following statements:

y

The equipment and your computer is correctly connected to the TCP/IP network.

y

The default gateway setting is correctly set up if the equipment is connected to a different 
subnet.

The Local Discovery finds the device, but you cannot connect to it.

1. In case of using IPv4, make sure that Microsoft Internet Explorer 5.5 SP2 or later has been 

installed.  In case of using IPv6, make sure that Microsoft Internet Explorer 7.0 or later has 
been installed.

2. Make sure the Proxy settings on the Microsoft Internet Explorer have been set correctly so 

that it can connect to the device.

3. Make sure Microsoft Internet Explorer is not in the off-line mode.  If it is in off-line mode, 

change it to the on-line mode.

4. Make sure that you connect to the equipment.

It also fails to connect to the device when too many computers connect to the device at the 
same time.  Please try again later.