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Motorola BLINK1-W Benutzerhandbuch

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created by:  Pro. Q.C. Systems Design Limited
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Help
38
Help
39
General
I am not able to 
access my cameras 
on Internet Explorer
®
. 
I am using Internet 
Explorer
®
 version 6 
OR version 7.
You need to be on Internet 
Explorer
®
 version 8.0 or above.
Please upgrade your browser. 
You can also use Google 
Chrome
™
 to access.
Setting Up
When I am using an 
iOS device to setup 
the camera for first 
time use, in the step 
where I try to connect 
to Camera-XXXXXX 
in the Wi-Fi settings, 
I get an error saying 
“Cannot connect to 
Camera-=XXXXXX”.
This is a known issue for some 
iOS users. Please try to connect 
again. This time you should be 
able to connect.
General
How do I find 
information which 
version of APP I am 
running?
When you are viewing your 
camera, you can tap on the 
GEAR icon to go to the camera 
settings page. Select the 
Information option to view the 
APP and Camera versions.
Features
What does the 
message  
“PAN TILT disabled 
because of network 
speed” mean ?
When your network speed is low, 
the PAN and TILT is disabled. 
You can see the message on 
the application screen when this 
occurs.
General
I am having 
problems to access 
my cameras from 
Internet Explorer. 
What should I do ?
The following links take you to 
the troubleshooting guide for 
Internet Explorer related issues.
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavaie
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledie
General
I am having problems 
to access my 
cameras from Google 
Chrome
™
. What 
should I do ?
The following links take you to 
the troubleshooting guide for 
Google Chrome
™
 related issues.
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavach
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledch
General
I am having problems 
to access my 
cameras from Safari 
on Mac
®
. What 
should I do ?
The following links take you to 
the troubleshooting guide for 
Safari on Mac
®
.
https://monitoreverywhere.
com/BMS/troubleshoot.
jsp?javadisabledsf
https://monitoreverywhere.com/
BMS/troubleshoot.jsp?nojavasf
BLINK1_USA_V3_2013_04_18.indd   38-39
18/4/13   2:09 PM