Avaya 555-245-600 Benutzerhandbuch

Telecommunications systems face significant and growing problems of theft of customer 
services. Toll fraud, the unauthorized use of a system and its facilities by a third party, can result 
in substantial additional charges for telecommunications services.
Avaya makes every effort to assist customers in their battle against “hackers” through the 
technology that goes into every Avaya product. Avaya Communication Manager is designed 
with security in mind, and offers many features and capabilities to help maintain security and 
prevent toll fraud:

●

Your company completely controls its communication facilities.

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Your company completely controls its communication’s security policy and features.

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Your company can make immediate changes at any time.

Each new release of Communication Manager addresses customer needs for even greater 
security capabilities, including enhancements to support the recent changes in the North 
American Numbering Plan.

Hackers often facilitate toll fraud activity by gaining access to:

●

A system's administration or maintenance port by randomly dialing thousands of telephone 
numbers, and then attempt to log in using default passwords. Statistical sampling indicates 
there is a high likelihood that customers still have one or more default passwords in place 
on their telecommunications system. This allows hackers to completely modify the system 
to allow toll fraud activity.

●

A system’s remote access port, and then use the remote access feature.

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A voice messaging system, and then transfer their calls to outgoing facilities. 

To aid in combating these crimes, Avaya continuously works with its customers and supporting 
law enforcement officials to apprehend and prosecute those criminals.