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The benefits of Avaya Distributed Office include advanced functionality such as:

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Platform features

- Feature server including both PBX and Key-System features

- SIP Enablement Services

- Voice  Mail

- Announcements

- Auto attendant

- Call Detail Recording

- Secure Enhanced Alarming

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Application Enablement Services

- Extend Avaya’s rich features in an IP environment to get the most from your current investment.

- Integrate communications & business applications to leverage existing infrastructure and 

maximize efficiency.

- Support some third-party application integration to provide mission-critical support for key 

business processes.

- Computer-telephony integration services.

The Distributed Office solution provides a set of standard hardware configurations or constructs 
and set of provisioning profiles. A construct is chosen that best satisfies the hardware 
requirements for one ore more locations. A provisioning profile, consisting of a set of files 
containing provisioning data, is selected and loaded onto the hardware platform.

When you use the Avaya Solution Designer to create a configuration template for a group of 
branch locations, the choice of a construct is the most important parameter. The choice of 
construct determines the number of lines and trunks of each type. The goal is to choose the 
smallest construct that accommodates the maximum requirements assuming growth.

The first consideration when choosing a construct is the Distributed Office model, i40 or i120. A 
construct that uses the i120 model provides a larger number of lines and trunks than the i40, as 
well as higher capacities for several other parameters such as the number of voice mail boxes, 
the number of DSPs, and the busy hour call completion rate.