Polycom IP601 Merkblatt

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SoundPoint
®
 IP 501 
 
Quick User Guide 
 
 
Basic Phone Features 
Customizing Your Phone 
 
 
Applies to phones running SIP 1.6.5 or 
later. 
 
For detailed information please consult 
the comprehensive SoundPoint IP 501 
User Guide available at: 
  
 
 
 
 
 
 
 
 
 
 
 
©2006 Polycom, Inc. All rights reserved. 
Polycom, the Polycom logo and SoundPoint are registered 
trademarks of Polycom, Inc. in the U.S. and various countries. 
All other trademarks are the property of their respective owners. 
Information in this document is subject to change without notice.
 
BASIC PHONE FEATURES 
 
 
PLACING A CALL 
Using the Handset: 
Pick up the handset and dial the 
desired number, or dial the desired 
number first and then pick up the 
handset. 
Using the Speakerphone: 
1. With the handset on-hook, press:  
-  any assigned line key, or 
 button, or 
-  NewCall soft key.  
2. Dial the desired number. 
Using the Optional Headset 
Headset Memory Mode enabled: 
1. With the headset connected, press: 
-  any assigned line key, or 
 button, or 
-  NewCall soft key. 
2. Dial the desired number. 
 
During a call, you can alternate 
between handset, headset, or hands-
free modes by pressing the 
 or 
 
keys, or picking up the handset. 
 
 
ANSWERING A CALL 
Using the Handset: 
-  Pick up the handset. 
Using the Speakerphone: 
With the handset on-hook, press: 
 button, or  
-  the line key, or  
-  Answer soft key. 
Using the Optional Headset: 
- Press   
 
Incoming calls may be ignored by 
pressing the Reject soft key or 
 
during ringing. 
 
 
MICROPHONE MUTE 
During a call, press 
. Mute applies to 
all modes: handset, headset, and 
hands-free. You can hear all other 
parties while Mute is enabled.  
To turn off Mute, press 
 again. 
CALL HOLD AND RESUME 
-  During a call, press 
 or the Hold 
soft key. Press the Resume soft key, or 
the line key to retrieve the call. 
-  If multiple calls are on hold on a 
single line key, use the 
 and 
 keys 
to select the desired call, then press the 
Resume soft key to return to this call.  
-  If calls are on hold on more than one 
line key, the call details can be viewed 
by pressing and holding the desired line 
key. If a line key is pressed briefly, the 
first call on hold on that line key will be 
retrieved. 
 
CALL TRANSFER 
1. During a call, press 
 or the 
Trnsfer soft key (the active call is 
placed on hold). 
2. Press the Blind soft key if a blind 
transfer is required. 
3. Place a call to the number to which 
you want to transfer the call or use the 
arrow keys to access the number from 
a call list, and press the Dial soft key. 
4. As soon as ring-back sound is heard, 
or after the party answers, press 
 
to complete the transfer.  
 
Transfer may be cancelled during 
establishment by pressing the Cancel 
soft key. The original call is resumed
 
3-WAY CONFERENCE CALLS* 
To create a three-way conference 
call: 
1. Call the first party. 
2. Press 
 or the Confrnc soft 
key to create a new call (the active call 
is placed on hold). 
3. Place a call to the second party. 
4. When the second party answers, 
press 
 again to join all parties in 
the conference. 
5. When a conference has been 
established, pressing the Split soft key 
will split the conference into two calls on 
hold. 
 
Placing the call on hold on the 
conference originator’s phone will  
place the entire conference on hold
 
A conference may be created at any 
time between an active call and a call 
on hold (on the same or another line)  
by pressing the Join soft key. 
 
 
Ending the call on the conference 
originator’s phone will allow the other 
parties to continue the conference. 
 
______ 
* - Conferencing is an optional feature that must be 
configured on the call server. Particulars and menu 
options may vary. 
 
ENDING A CALL 
Using the Handset: 
- Hang 
up. 
Using the Speakerphone: 
- Press   or the EndCall soft key. 
Using the Optional Headset: 
- Press   or the EndCall soft key. 
 
CALL FORWARDING 
To turn call forwarding on: 
1. Press the Forward soft key from the 
phone’s idle display or press 
 
and select Features and Forward.  
2. If multiple lines are in use, select 
which line to forward. 
3. Enter a number or URL to forward all 
future calls to. 
4. Press the Enable soft key to confirm 
Call Forwarding. A moving arrow 
replaces the usual indicator for that line 
to confirm Call Forwarding is enabled. 
 
To turn call forwarding off: 
1. Press the Forward soft key from the 
phone’s idle display or press 
 
and select Features and Forward
2. If multiple lines are in use, select 
which line to disable the feature on. 
3. Press the Disable soft key. 
 
Call forwarding is not available on 
shared lines. 
 
If call forwarding is configured on the 
call server (invoked using * code dialing 
or from a PC-based application), then 
particulars and menu options may vary.
 
SoundPoint IP 501 Quick User Guide. 1725-11515-001 Rev. 5/25/2006