Benutzerhandbuch für 8e6 Technologies ProxyBlocker

Inhaltsverzeichnis

• Contents

  5
  • Introductory Section 1

    5
  • Global Administrator Section 50

    6
  • Group Administrator Section 311

    11
  • Technical Support / Product Warranties 390

    12
  • Appendices Section 396

    13
  • Index 455

    14
• Introductory Section

  15
  • 8e6 ProxyBlocker

    15
  • About this User Guide

    15
  • How to Use this User Guide

    17
    • Conventions

      17
    • Terminology

      18
  • Overview

    23
  • Environment Requirements

    24
    • Workstation Requirements

      24
    • Network Requirements

      24
  • Chapter 1: Filtering Operations

    25
    • Invisible Mode

      25
    • Group Types

      27
      • Global Group

        27
      • IP Groups

        28
    • Filtering Profile Types

      29
      • Static Filtering Profiles

        30
        • Master IP Group Filtering Profile

          30
        • IP Sub-Group Filtering Profile

          30
        • Individual IP Member Filtering Profile

          30
      • Active Filtering Profiles

        31
        • Global Filtering Profile

          31
        • Override Account Profile

          31
        • Time Profile

          31
        • Lock Profile

          31
    • Filtering Profile Components

      32
      • Library Categories

        33
        • 8e6 Supplied Categories

          33
        • Custom Categories

          33
      • Service Ports

        34
      • Rules

        34
      • Minimum Filtering Level

        34
      • Filter Settings

        35
    • Filtering Rules

      36
      • Filtering Levels Applied

        36
  • Chapter 2: Logging and Blocking

    39
    • Web Access Logging

      39
    • Instant Messaging, Peer-to-Peer Blocking

      40
      • How IM and P2P Blocking Works

        40
        • IM Blocking

          40
        • P2P Blocking

          41
      • Setting up IM and P2P

        41
      • Using IM and P2P

        42
        • Block IM, P2P for All Users

          42
          • Block IM for All Users

            42
          • Block P2P for All Users

            43
        • Block Specified Entities from Using IM, P2P

          43
          • Block IM for a Specific Entity

            43
          • Block P2P for a Specific Entity

            44
  • Chapter 3: Getting Started

    45
    • Initial Setup

      45
    • Using the Administrator Console

      45
      • Log On

        45
        • Last Library Update message

          48
      • Navigation Tips

        50
        • Access Main Sections

          50
        • Help Features

          52
          • Access Help Topics

            52
          • Tooltips

            53
        • Screen and Window Navigation

          54
          • Topic Links

            55
          • Select Sub-topics

            56
          • Navigate a Tree List

            57
          • Tree List Topics and Sub-topics

            58
          • Navigate a Window with Tabs

            59
        • Console Tips and Shortcuts

          60
          • Navigation Path

            60
          • Refresh the Console

            61
          • Select Multiple Items

            61
          • Copy and Paste Text

            61
          • Calculate IP Ranges without Overlaps

            62
      • Log Off

        63
• Global Administrator Section

  64
  • Introduction

    64
  • Chapter 1: System screen

    65
    • Control

      67
      • Filter window

        68
        • Local Filtering

          69
          • Disable Local Filtering Options

            69
          • Enable Local Filtering Options

            69
        • HTTP Filtering

          70
          • Enable HTTP Packet Splitting Detection

            70
          • Disable HTTP Packet Splitting Detection

            70
        • HTTPS Filtering

          71
        • Service Control

          72
          • Enable Pattern Blocking

            72
          • Disable Pattern Blocking

            73
      • Block Page Authentication window

        74
        • Enter, Edit Block Page Options

          75
        • Block page

          77
        • Options page

          79
          • Option 2

            80
          • Option 3

            81
      • ShutDown window

        82
        • Shut Down the Server

          82
      • Reboot window

        83
        • Reboot the Server

          84
    • Network

      86
      • LAN Settings window

        87
        • Specify LAN Settings

          88
      • NTP Servers window

        89
        • Specify Network Time Protocol Servers

          90
          • Add an NTP Server

            90
          • Remove an NTP Server

            90
      • Regional Setting window

        91
        • Specify the Time Zone, Language Set

          92
      • Block Page Route Table window

        93
        • Add a Router

          94
        • Remove a Router

          94
    • Administrator

      95
      • Administrator window

        95
        • View Administrator Accounts

          96
        • Add an Administrator Account

          96
        • Edit an Administrator Account

          97
        • Delete an Administrator Account

          97
    • Secure Logon

      98
      • Logon Settings window

        99
        • Enable, Disable Password Expiration

          100
        • Enable, Disable Account Lockout

          101
      • Logon Management

        103
        • View User Account Status, Unlock Username

          104
          • View Account Status

            104
          • Unlock a Username

            105
        • View Locked IP Address, Unlock IP Address

          105
          • View Locked IPs

            105
          • Unlock an IP Address

            105
        • View Admin, Sub Admin Interface Access

          106
    • Diagnostics

      107
      • System Command window

        108
        • Perform a Diagnostic Test, View Data

          109
        • Command Selections

          110
          • Ping

            110
          • Trace Route

            110
          • Process list

            110
          • TOP CPU processes

            111
          • NIC configuration

            111
          • Active connections

            111
          • Routing table

            111
          • Current memory usage

            112
          • CPU usage

            112
          • System performance

            112
          • Recent logins

            112
          • System uptime

            113
          • df(disk usage)

            113
          • dmesg(print kernel ring buffer)

            113
      • View Log File window

        114
        • View Log Results

          115
      • Troubleshooting Mode window

        117
        • Use the Troubleshooting Mode

          118
      • Active Profile Lookup window

        119
        • Verify Whether a Profile is Active

          120
      • Admin Audit Trail window

        123
        • Admin Audit Trail

          123
          • Specify FTP Criteria

            124
          • FTP the Log on Demand

            124
        • View

          125
          • View the Log of Administrator Changes

            125
    • Alert

      126
      • Alert Settings window

        127
        • Enable the Alert Feature

          129
        • Modify Alert Settings

          129
        • Disable the Alert Feature

          129
      • SMTP Server Settings window

        130
        • Enter, Edit SMTP Server Settings

          130
        • Verify SMTP Settings

          131
    • Patch

      132
      • Local Patch window

        133
        • Read Information about a Software Update

          134
        • Select and Apply a Software Update

          135
        • Undo an Applied Software Update

          137
      • Patch Update Log window

        138
        • View Log Contents

          138
        • Download Log, View, Print Contents

          139
          • Download the Log

            139
          • View the Contents of the Log

            141
          • Save, Print the Log File Contents

            143
    • Mode

      144
      • Operation Mode window

        145
        • Specify the Listening Device

          145
        • Specify the Block Page Device

          146
        • Specify the Block Page Delivery

          146
        • Apply Settings

          147
      • Proxy Environment Settings window

        148
        • Use a Local Proxy Server

          149
        • Use Proxy Port 80

          149
    • Authentication

      150
    • NIC Mode

      151
      • NIC Mode window

        151
        • View the NIC Negotiation

          152
        • Modify the NIC Mode Setting

          153
    • Backup/Restore

      154
      • Backup/Restore window

        154
        • Backup Procedures

          155
        • Perform a Backup

          156
        • Download a File

          157
        • Perform a Restoration

          159
          • Upload a File to the Server

            159
          • Restore Configurations to the Server

            160
        • Remove a Backup File

          161
        • View Backup and Restoration Details

          161
    • Reset

      162
      • Reset window

        162
        • Reset All Server Settings

          162
    • SNMP

      163
      • SNMP window

        163
        • Enable SNMP

          164
        • Specify Monitoring Settings

          164
          • Set up Community Token for Public Access

            164
          • Create, Build the Access Control List

            164
          • Maintain the Access Control List

            164
    • Hardware Failure Detection

      165
      • Hardware Failure Detection window

        165
        • View the Status of the Hard Drives

          166
    • X Strikes Blocking

      167
      • X Strikes Blocking window

        167
        • Configuration

          168
          • Set up Blocking Criteria

            168
          • Reset All Workstations

            169
          • Lock Page

            169
          • Overblocking or Underblocking

            170
        • Email Alert

          172
          • Set up Email Alert Criteria

            172
          • Set up Email Alert Recipients

            173
          • Remove Email Alert Recipients

            174
        • Logon Accounts

          174
          • Set up Users Authorized to Unlock Workstations

            174
          • Deactivate an Authorized Logon Account

            175
          • Delete a Logon Account

            175
        • Categories

          176
          • Set up Categories to Receive Strikes or No Strikes

            176
        • Go to X Strikes Unlock Workstation GUI

          177
          • Re-login window

            177
        • X Strikes Unlock Workstation

          178
          • Unlock a Workstation

            178
          • Set up an Email Address to Receive Alerts

            179
          • Remove an Email Address from the Alert List

            179
          • Close the Pop-up Window

            179
    • Warn Option Setting

      180
      • Warn Option Setting window

        180
        • Specify the Interval for Re-displaying the Warn page

          181
    • Customization

      182
      • Common Customization window

        183
        • Enable, Disable Features

          184
      • Lock Page Customization window

        186
        • Edit Entries, Setting

          187
        • Preview Sample Lock Page

          188
      • Block Page Customization window

        189
        • Add, Edit Entries

          190
        • Preview Sample Block Page

          191
      • Warn Page Customization window

        193
        • Add, Edit Entries

          194
        • Preview Sample Warning Page

          195
      • Profile Control window

        198
        • Edit Entries

          199
      • Quota Block Page Customization window

        200
        • Add, Edit Entries

          201
        • Preview Sample Quota Block Page

          202
      • Quota Notice Page Customization window

        203
        • Add, Edit Entries

          204
        • Preview Sample Quota Notice Page

          205
    • Quota Setting

      207
      • Quota Setting window

        207
        • Configure Quota Hit Settings

          208
        • Reset Quotas

          208
          • Reset Quotas Now

            208
          • Set up a Schedule to Automatically Reset Quotas

            209
          • Delete a Quota Reset Time from the Schedule

            209
        • Quota Notice page

          210
        • Quota Block page

          211
  • Chapter 2: Group screen

    213
    • Global Group

      215
      • Range to Detect window

        216
        • Add a Segment to the Network

          217
          • Range to Detect Setup Wizard

            218
          • Range to Detect Advanced Settings

            225
        • Modify a Segment of the Network

          226
        • Remove a Segment from the Network

          226
      • Rules window

        227
        • View Criteria for a Rule

          228
        • Add a Rule

          228
        • Modify a Rule

          230
        • Copy a Rule

          230
        • Remove a Rule

          231
      • Global Group Profile window

        232
        • Category Profile

          233
          • Create, Edit a List of Selected Categories

            233
        • Port

          236
          • Create, Edit a List of Service Ports

            236
        • Default Redirect URL

          237
          • Create, Edit the Redirect URL

            237
        • Filter Options

          238
          • Create, Edit the Filter Options

            238
      • Override Account window

        242
        • Add an Override Account

          243
          • Category Profile

            244
          • Redirect URL

            247
          • Filter Options

            248
        • Edit an Override Account

          251
          • Change the Password

            251
          • Modify an Override Account

            251
        • Delete an Override Account

          252
      • Minimum Filtering Level window

        252
        • Minimum Filtering Categories

          252
          • Create, Edit Minimum Filtering Categories

            254
        • Port

          255
          • Create, Edit a List of Service Ports

            255
        • Minimum Filtering Bypass Options

          256
          • Specify Minimum Filtering Bypass Options

            257
      • Refresh All

        258
        • Refresh All Main Branches

          258
    • IP

      259
      • Add Group

        260
        • Add a Master IP Group

          260
      • Refresh

        261
        • Refresh IP Groups

          261
  • Chapter 3: Library screen

    262
    • Updates

      264
      • Configuration window

        265
        • Set a Time for Updates to be Retrieved

          265
        • Optional: Specify a Proxy Server

          266
        • Select the Log Level

          266
      • Manual Update window

        267
      • Specify the Type of On Demand Update

        268
      • Additional Language Support window

        269
        • Select Additional Languages

          269
      • Library Update Log window

        271
        • View the Library Update Process

          271
        • Download Log, View, Print Contents

          272
          • Download the Log

            272
          • View the Contents of the Log

            273
          • Save, Print the Log File Contents

            276
      • Emergency Update Log window

        277
        • View the Emergency Software Update Process

          277
        • Download the Software Update Log File

          278
    • Library Lookup

      279
      • Library Lookup window

        279
        • URL Lookup, Removal

          280
          • Perform a URL Check

            280
          • Remove a URL

            281
          • Submit an Email to the Administrator

            281
        • Search Engine Keyword Lookup, Removal

          282
          • Perform a Search Engine Keyword Check

            282
          • Remove a Search Engine Keyword

            282
        • Reload the Library

          282
    • Category Weight System

      283
      • Category Weight System window

        283
        • View the Current Selections

          284
        • Method for Weighting Library Categories

          284
        • Weighting Library Categories

          285
    • NNTP Newsgroup

      286
      • NNTP Newsgroup window

        286
        • Add a Newsgroup to the Library

          286
        • Remove a Newsgroup from the Library

          287
    • Category Groups

      288
      • Library Details window

        290
        • View Library Details

          290
      • URLs window

        291
        • View a List of URLs in the Library Category

          292
        • Add or Remove URLs, Reload the Library

          293
          • Add a URL to the Library Category

            293
          • Add a Wildcard URL to the Library Category

            294
          • Remove a URL from the Library Category

            295
          • Reload the Library

            295
      • URL Keywords window

        296
        • View a List of URL Keywords

          297
        • Add or Remove URL Keywords

          297
          • Add a URL Keyword to the Library Category

            297
          • Remove a URL Keyword from the Library

            297
        • Upload a List of URL Keywords to the Library

          298
          • Upload a List of URL Keyword Additions

            298
          • Upload a List of URL Keyword Deletions

            299
        • Reload the Library

          299
      • Search Engine Keywords window

        300
        • View a List of Search Engine Keywords

          301
        • Add or Remove Search Engine Keywords

          301
          • Add a Search Engine Keyword to the Library

            301
          • Remove a Search Engine Keyword from the Library

            302
        • Upload a List of Search Engine Keywords

          302
          • Upload a List of Search Engine Keyword Additions

            302
          • Upload a List of Search Engine Keyword Deletions

            303
        • Reload the Library

          303
  • Chapter 4: Reporting screen

    304
    • Report Configuration

      305
      • Report Configuration window

        305
        • Specify the Reporting Device

          305
        • 8e6 Enterprise Reporter

          306
          • Edit ER Server Information

            306
          • Execute Log Transfer Now

            307
          • View Transfer Activity to the ER

            307
        • Other Device

          308
          • Enter or Edit Server Information

            308
          • View Transfer Activity to the Reporting Device

            310
    • Real Time Probe

      311
      • Real Time Probe window

        311
        • Configuration

          312
          • Enable Real Time Probes

            312
          • Set up Real Time Probes

            312
          • Exclude an IP Address from Real Time Probing

            312
          • Remove IPs from the White List

            313
        • Report Recipients

          313
          • Specify Email File Criteria

            313
          • Set up Email Addresses to Receive Reports

            314
          • Remove Email Addresses

            314
        • Logon Accounts

          315
          • Set up Users Authorized to Create Probes

            315
          • Deactivate an Authorized Logon Account

            316
          • Delete a Logon Account

            316
        • Go to Real Time Probe Reports GUI

          317
          • Re-login window

            317
        • Real Time Probe Reports

          318
          • Create a Real Time Probe

            318
          • View Real Time Probe Details

            321
• Group Administrator Section

  325
  • Introduction

    325
  • Chapter 1: Group screen

    326
    • IP

      327
      • Refresh

        327
        • Refresh the Master IP Group, Member

          327
    • Master IP Group

      328
      • Group Details window

        329
        • Change the Group Administrator Password

          329
      • Members window

        330
        • Add the IP Address of the Member

          330
        • Remove a Member from the Group

          331
      • Override Account window

        332
        • Add an Override Account

          333
          • Category Profile

            334
          • Redirect URL

            337
          • Filter Options

            338
        • Edit an Override Account

          340
          • Change the Password

            340
          • Modify an Override Account

            340
        • Delete an Override Account

          341
      • Group Profile window

        342
        • Category Profile

          342
          • Create, Edit a List of Selected Categories

            343
        • Redirect URL

          345
          • Create, Edit the Redirect URL

            345
        • Filter Options

          346
          • Create, Edit the Filter Options

            346
      • Exception URL window

        349
        • Block URL frame

          350
        • ByPass URL frame

          350
        • Apply Settings

          350
      • Time Profile window

        351
        • Add a Time Profile

          351
          • Category Profile

            357
          • Redirect URL

            358
          • Filter Options

            359
          • Exception URL

            360
        • Modify a Time Profile

          362
        • Delete a Time Profile

          362
      • Upload/Download IP Profile window

        363
        • Upload IP Profiles

          364
        • Download Profile

          365
      • Add Sub Group

        366
        • Add an IP Sub Group

          366
      • Add Individual IP

        367
        • Add an Individual IP Member

          367
      • Delete Group

        368
        • Delete a Master IP Group Profile

          368
      • Paste Sub Group

        369
        • Paste a Copied IP Sub Group

          369
    • Sub Group

      370
      • Sub Group (IP Group) window

        371
        • View IP Sub-Group Details

          371
        • Add IP Sub-Group Details

          372
      • Members window

        373
        • Modify Sub-Group Members

          374
      • Sub Group Profile window

        374
      • Exception URL window

        375
      • Time Profile window

        375
      • Delete Sub Group

        375
        • Delete an IP Sub-Group

          375
      • Copy Sub Group

        376
        • Copy an IP Sub-Group

          376
    • Individual IP

      377
      • Member window

        378
        • Enter the IP Address of the Member

          378
      • Individual IP Profile window

        379
      • Exception URL window

        379
      • Time Profile window

        379
      • Delete Individual IP

        380
        • Delete an Individual IP Member

          380
  • Chapter 2: Library screen

    381
    • Library Lookup

      382
      • Library Lookup window

        382
        • Look up a URL

          383
        • Look up a Search Engine Keyword

          384
    • Custom Categories

      385
      • Library Details window

        386
        • View, Edit Library Details

          386
      • URLs window

        387
        • View a List of URLs in the Library Category

          388
        • Add or Remove URLs or Wildcard URLs

          389
          • Add a URL to the Library Category

            389
          • Add a Wildcard URL to the Library Category

            390
          • Remove a URL from the Library Category

            391
        • Upload a Master List to the Library

          392
          • Upload a Master List of URLs

            392
          • Upload a Master List of Wildcard URLs

            394
        • Reload the Library

          396
      • URL Keywords window

        397
        • View a List of URL Keywords

          398
        • Add or Remove URL Keywords

          398
          • Add a URL Keyword to the Library Category

            398
          • Remove a URL Keyword from the Library

            398
        • Upload a List of URL Keywords to the Library

          399
        • Reload the Library

          399
      • Search Engine Keywords window

        400
        • View a List of Search Engine Keywords

          401
        • Add or Remove Search Engine Keywords

          401
          • Add a Search Engine Keyword to the Library

            401
          • Remove a Search Engine Keyword

            402
        • Upload a Master List of Search Engine Keywords

          402
        • Reload the Library

          402
      • Delete Category

        403
        • Delete a Custom Category

          403
• Technical Support / Product Warranties

  404
  • Technical Support

    404
    • Hours

      404
    • Contact Information

      404
      • Domestic (United States)

        404
      • International

        404
      • E-Mail

        404
      • Office Locations and Phone Numbers

        405
        • 8e6 Corporate Headquarters (USA)

          405
        • 8e6 Taiwan

          405
    • Support Procedures

      406
  • Product Warranties

    407
    • Standard Warranty

      407
    • Technical Support and Service

      408
    • Extended Warranty (optional)

      409
    • Extended Technical Support and Service

      409
• Appendices Section

  410
  • Appendix A

    410
    • Filtering Profile Format and Rules

      410
      • Rule Criteria

        411
  • Appendix B

    414
    • Traveler Log Messages

      414
      • General Activity

        415
        • Startup, Finish

          415
        • Command Executed More than Once

          415
        • System Command Execution

          415
        • Temp Files

          415
        • Library Download Process

          416
          • Customer Feedback Module Option

            417
        • Library Update Process

          417
        • Printstack Trace

          417
        • Error Messages

          418
      • Weekly Update (7 Days Library)

        419
        • Summary Messages

          419
      • Full URL Library Update (URLs, URL Keywords)

        420
      • All Library Updates (includes all other msgs.)

        420
        • IM and P2P Pattern File Update

          420
        • Newsgroup Library Update (News)

          420
        • Search Engine Keywords Library Update

          421
      • Patch Update

        421
      • Emergency Update

        421
  • Appendix C

    422
    • Create a Custom Block Page

      422
      • Part I: Modify the ProxyBlocker

        422
        • 1. Enable block page redirection

          422
          • Option 1: Modify the back end

            422
          • Option 2: Modify the ProxyBlocker console

            423
        • 2. Exclude filtering <server for block page> IP

          423
      • Part II: Customize the Block Page

        424
        • 1. Set up a Web server

          424
        • 2. Create a customized block page

          424
          • Show 8e6’s information in the block page (optional)

            424
          • Implement the “further option” (optional)

            425
          • Customized block page examples

            425
      • Part III: Restart the ProxyBlocker

        425
      • Reference

        426
        • HTML

          426
        • CGI written in Perl

          428
          • Embed data in query string

            428
          • Use Java Script to post form data

            429
        • CGI written in C

          431
  • Appendix D

    437
    • Override Pop-up Blockers

      437
    • Yahoo! Toolbar Pop-up Blocker

      438
      • If Pop-up Blocking is Enabled

        438
      • Add Override Account to the White List

        438
    • Google Toolbar Pop-up Blocker

      440
      • If Pop-up Blocking is Enabled

        440
      • Add Override Account to the White List

        440
    • AdwareSafe Pop-up Blocker

      441
      • If Pop-up Blocking is Enabled

        441
      • Temporarily Disable Pop-up Blocking

        441
    • Mozilla Firefox Pop-up Blocker

      442
      • Add Override Account to the White List

        442
    • Windows XP SP2 Pop-up Blocker

      443
      • Set up Pop-up Blocking

        443
        • Use the Internet Options dialog box

          443
        • Use the IE Toolbar

          444
      • Temporarily Disable Pop-up Blocking

        444
      • Add Override Account to the White List

        445
        • Use the IE Toolbar

          445
        • Use the Information Bar

          446
          • Set up the Information Bar

            446
          • Access your Override Account

            446
  • Appendix E

    448
    • Configure ProxyBlocker for ER Reporting

      448
      • Entries in the ProxyBlocker Admin console

        448
      • Entries in the ER Administrator console

        450
  • Appendix F

    451
    • RAID Maintenance

      451
      • Part 1: Hardware Components

        451
      • Part 2: Server Interface

        452
        • LED indicators in SL units

          452
        • Front control panels on SL units

          454
      • Part 3: Troubleshooting

        456
        • Hard drive failure

          456
          • Step 1: Review the notification email

            456
          • Step 2: Verify the failed drive in the Admin console

            457
          • Step 3: Replace the failed hard drive

            458
          • Step 4: Rebuild the hard drive

            459
          • Step 5: Contact Technical Support

            459
        • Power supply failure

          459
          • Step 1: Identify the failed power supply

            459
          • Step 2: Unplug the power cord

            459
          • Step 3: Replace the failed power supply

            460
          • Step 4: Contact Technical Support

            460
        • Fan failure

          461
          • Identify a fan failure

            461
  • Appendix H

    462
    • Glossary

      462
• Index

  469
  • Numerics

    469
  • A

    469
  • B

    469
  • C

    470
  • D

    470
  • E

    471
  • F

    471
  • G

    471
  • H

    472
  • I

    472
  • J

    473
  • K

    473
  • L

    473
  • M

    475
  • N

    475
  • O

    476
  • P

    476
  • Q

    477
  • R

    478
  • S

    478
  • T

    479
  • U

    480
  • V

    481
  • W

    481
  • X

    481