BenutzerhandbuchInhaltsverzeichnis==============1==============1GuestWorks® and DEFINITY® ECS Release 9 Technician Handbook for Hospitality Installations1Contents3About This Handbook11Suggested Training11Reasons for Issue12Conventions12Related Documents13Hospitality Features17Installing the System19Overview19Installation Checklist20Additional Parts and Test Equipment21Planning and Preparing the Site22Unpacking the Equipment25Installing and Connecting the Equipment25Installing Telecommunications Cabling26Installing the Management Terminal26Connecting a PC to the Switch27Parts List27Cabling Diagram27Activating the Systems28Setting Up the Initial Options28Connecting the Hospitality Adjuncts31Overall Hospitality Connectivity33Switch-to-INTUITY Admin Link (TCP/IP)35Parts List35Distance Limits35Cabling Diagram36Crossover Wiring37Switch-to-INTUITY Admin Link (X.25)38Parts List38Distance Limits39Cabling Diagram39Switch-to-INTUITY Admin Link (Mode Code Integration)40Switch-to-INTUITY Voice Port Connections41Parts List41Distance Limits42Cabling Diagram45INTUITY Lodging-to-PMS Link46Parts List46Distance Limits46Cabling Diagram47Test Procedure49Switch-to-Call Accounting Links50Co-Resident INTUITY Lodging Call Accounting Link Using the DCE Port51Xiox Call Accounting System Link Using the DCE Port55Stand-alone Call Accounting System Link Using the DCE Port59Switch-to-Call Accounting Link using DCP Data Modules62INTUITY Lodging Call Accounting-to-PMS Link67Parts List67Distance Limits67Cabling Diagram68Xiox Call Accounting-to-PMS Link69Parts List69Distance Limits69Cabling Diagram69Switch-to-PMS Link70Journal/PMS Log or System Printer Connections778400B Options797400A Options807400B Options81Okidata Model ML321T Journal/PMS Log Printer Options82Okidata Model ML321T System Printer Options83Test Procedure85Printer Connection on the INTUITY87Parts List87Cabling Diagram87Switch-to-INADS Connections88Parts List88Cabling Diagram89INADS Registration90MAP Remote Access Connections91Parts List91Cabling Diagram92INADS Alarm Origination Download93Translations and Testing95Checklist96Miscellaneous Translations97Time of Day and Date (INTUITY)98Dial by Name Special Application (Switch)99Dial Plan (Switch)100Dial Plan (INTUITY)101Feature Access Codes (Switch)102Class of Service (Switch)105Class of Restriction (Switch)107Class of Service (INTUITY)114System Parameters (INTUITY)115Fax Parameters (Switch and INTUITY)117Billing Considerations When Forwarding Faxes118Abbreviated Dialing Lists (Switch)119Listed Directory Numbers (Switch)120Attendant Console (Switch)121Attendant Console Button Layouts (Switch)122Attendant Backup (Switch)126Office Staff, Front Desk, and Guest Services Telephones (Switch)129Backup Telephone Button Layouts (Switch)132Mailboxes for AUDIX Subscribers (INTUITY)136Guest Room Telephones (Switch)137Administering Analog Caller ID (Switch)140Administering Caller ID140Administering Caller ID Station Options141Suite Telephones (Switch)142Enabling Suite Check-In143Administering Station Hunting143Administering Station Hunt Before Coverage144Considerations145Mailboxes for Guest Rooms (INTUITY)148Recorded Announcements (Switch)149Emergency Access to Attendant (Switch)153Crisis Alert (Switch)154Trunk Groups (Switch)158Assigning DID Numbers to Guest Rooms (Switch)159Enabling Automatic and Custom Selection of DID Numbers160Assigning the DID Numbers161Assigning DID Number Feature Buttons162Considerations162Automatic Wakeup Options (Switch)164Call Vectoring (Switch)166Attendant Vectoring (Switch)168Dial by Name (Switch)169Trunk-to-Trunk Transfer (Switch)172Switch-to-INTUITY Translations173Switch-to-INTUITY Messaging Link173TCP/IP Signaling174X.25 Signaling190Mode Code Integration197INTUITY AUDIX Voice Ports (Switch)199Hunt Groups for INTUITY AUDIX Voice Ports (Switch)202Extensions for Guest Message Retrieval (Switch)204Call Coverage Path (Switch)205INTUITY AUDIX Voice Ports (INTUITY)206Services to Phone Number Mapping (INTUITY)208Attendant and Administrator Passwords (INTUITY)209Testing the Switch-to-INTUITY Voice Ports210INTUITY Lodging-to-PMS Translations211PMS Interface for GuestWorks212Stand-Alone Interface Link214Testing the INTUITY Lodging-to-PMS Link217Switch-to-Call Accounting Translations221Link Parameters (INTUITY)221CDR Parameters (Switch)221Testing the Switch-to-Call Accounting Link222INTUITY Lodging Call AccountingtoPMS Translations223Testing the INTUITY Lodging Call AccountingtoPMS Link223Switch-to-PMS Link Translations224Hospitality Parameters224Link Connectivity Administration228Network Control (Netcon) Data Module228Data Modules229Housekeeping Status229Controlled Restrictions231Testing the Switch-to-PMS Link232Switch-to-PMS Link Testing with the RS232 Mini-Tester233Netcon and Data Module Testing235PMS Testing and Status236Database Swap Testing237Check-In and Check-Out Testing238Message Waiting Testing239Controlled Restrictions Testing242Housekeeping Status Testing243Printer Translations (Switch)244Testing the Journal/PMS Log or System Printer247Parallel Printer Translations (INTUITY)249Customer Logins (Switch)249Customer Logins (INTUITY)249Security Notification (Switch)250Save Translations (Switch)251Create Backup (INTUITY)251Continuing with the Switch Installation253Testing the Switch253Installing and Wiring Telephones and Other Equipment253Testing Telephones and Other Equipment254Customer Turnover254Maintenance255Appendixes257Appendix A — Parts List258Appendix B — Connector Pinouts260Appendix C — List PMS Down Events261Appendix D — Homisco Call Record Format264Appendix E — Xiox Call Accounting Format265Index267Numerics267A267B267C267D268E268F268G269H269I269J269L269M269N270O270P270Q270R270S270T271V272W272X272Größe: 2,5 MBSeiten: 274Language: EnglishHandbuch öffnen
