BenutzerhandbuchInhaltsverzeichnisContents3Preface11Overview11Audience11Objectives12Organization12Related Documentation13Obtaining Documentation14World Wide Web14Documentation CD-ROM14Ordering Documentation14Documentation Feedback14Obtaining Technical Assistance15Cisco Connection Online15Technical Assistance Center16Obtaining Additional Publications and Information17Document Conventions18An Overview of the Cisco IP Phone25Understanding the Cisco IP Phone 7902G26Understanding the CiscoIPPhone Models 7905G/7912G28What Networking Protocols Are Used?31What Features are Supported on the CiscoIP Phone Models 7902G/7905G/7912G?33Feature Overview33Configuring Telephony Features34Configuring Network Features Using the Cisco IP Phone35Providing Users with Feature Information35Understanding the Requirements for Installing and Configuring the Cisco IP Phone Models 7902G/790...36Preparing to Install the CiscoIPPhone on Your Network41Understanding Interactions with Other CiscoIPTelephony Products41Understanding How the CiscoIPPhone Interacts with CiscoCallManager42Understanding How the Cisco IP Phone Interacts with the CiscoCatalyst Family of Switches43Understanding the Phone Startup Process44Obtaining Power from the Switch44Loading the Stored Phone Image45Configuring VLAN45Obtaining an IP Address45Accessing TFTP Server46Requesting Configuration Files46Contacting CiscoCallManager47Guidelines for Configuring Ports on the CiscoIPPhone models 7902G/7905G/7912G48Connecting to the Network48Using the Network Port48Using the Access Port49Providing Power to the Cisco IP Phone49Power Source Design50Redundancy Feature51Connecting a Handset to a Cisco IP Phone51Adding Phones to the Cisco CallManager Database52Using Auto-Registration52Adding Phones Manually54Adding Phones Manually Using DHCP54Assigning Static IP Addresses55Using the Bulk Administration Tool57Installing the CiscoIPPhone59Before You Begin59Network Requirements60CiscoCallManager Configuration60Safety61Connecting the Cisco IP Phone to the Network62Mounting the Phone to the Wall66Verifying the Phone Startup Process67Configuring Startup Network Settings68Configuring Network Settings on the CiscoIPPhone69Configuring Methods69Accessing Network Configuration Settings from a Cisco IP Phone70Accessing Network Configuration Settings through a Phone’s Web Page71Verifying Network Settings72Modifying DHCP Settings77Enabling DHCP78Disabling DHCP79Releasing a DHCP Address81Configuring IP Settings83Assigning an IP Address83Assigning a Default Router85Assigning a Subnet Mask87Assigning a Domain Name88Assigning DNS Servers90Modifying VLAN Settings92Configuring VLAN Settings93Disabling VLAN94Configuring TFTP Options96Assigning a TFTP Sever96Enabling an Alternate TFTP Server98Assigning a Backup TFTP Server99Configuring CDP100Configuring Users, Features, and Services103Configuring Telephony Features Using CiscoCallManager Administration104Configuring Telephony Features for the Cisco IP Phone models 7902G/7905G/7912G104Adding Users to CiscoCallManager109Configuring the Corporate Directory109Setting Up Services110Providing Information to Users Via a Web Site111How Users Obtain Support for the Cisco IP Phone111How Users Get Copies of Cisco IP Phone Manuals111How Users Subscribe to Services and Configure Phone Features112How Users Configure Phone Features113How Users Access Voice Messages113Troubleshooting the Cisco IP Phone115Obtaining Status, Model, and Version Information116Viewing Status Messages116Displaying Network Statistics117Verifying Model and Serial Number119Verifying Firmware Version120Monitoring Cisco IP Phones Remotely121Resetting the Cisco IP Phone122Erasing the Local Configuration122Updating the Firmware Version124Checking the Light Indicators on a CiscoIPPhone7902G125Resolving Startup Problems126Symptom: Cisco IP Phone Does Not Start Up126Symptom: Cisco IP Phone Not Registering with CiscoCallManager127Registering the Phone with CiscoCallManager128Checking Network Connectivity128Verifying TFTP Server Settings129Verifying IP Addressing and Routing129Verifying DNS Settings130Verifying CiscoCallManager Settings130Cisco CallManager and TFTP Services Are Not Running130Creating a New Configuration File131Symptom: Cisco IP Phone Resetting132Verifying Physical Connection133Identifying Intermittent Network Outages133Verifying DHCP Settings133Checking Static IP Address Settings133Verifying Voice VLAN Configuration134Verifying that the Phones Have Not Been Intentionally Reset134Eliminating DNS or Other Connectivity Errors134Resolving Known Issues135Where to Go for More Information137Additional Configuration Methods, Parameters, and Procedures139TFTP Configuring140About Profile Files141Creating or Updating a Profile File142Profile File Conventions142Editing a Profile File and Converting it to Binary Format143Web Page Configuring144Device Information146Network Configuration146Network Statistics148Device Logs149Configuration Parameters149Network Parameters149Tone Parameters154Audio Parameters157Profile File Parameters158Specifying Firmware Upgrade Instructions for the Cisco IP Phone159Using the Interactive Voice Response (IVR) System on the CiscoIPPhone7902G160IVR System Menu Codes160Entering Data in the IVR System162Navigating the IVR System164Changing the Logo on the Cisco IP Phone LCD Screen165Collecting Information for Troubleshooting168Technical Specifications171Physical and Operating Environment Specifications171Cable Specifications172Network Port Pinouts172Index175Größe: 2,07 MBSeiten: 184Language: EnglishHandbuch öffnen
