BenutzerhandbuchInhaltsverzeichnis==============1==============1DEFINITY® Enterprise Communications Server Release 7 Console Operations1Contents31 Introduction7Conventions Used in This Document8Security Measures82 Understanding the Console Layout11Physical Layout of Your Console11Outside-Lines Buttons Area13Call Appearance Buttons14Dialing Keypad15Features17The Display18Displaying in Normal Mode20Ringer-Volume Control Area24Selector Console25Tones Heard Through Handset or Headset273 Operating the Console29Activating the Console30Deactivating the Console30Transferring Calls to Internal Extensions30Transferring Calls to Outside Numbers31Placing Callers on Hold32Connecting Two or More Callers32Answering Emergency Calls334 Using the Features35Speeding Up the Console35Using Auto Start35Speed Dialing36Holding Calls Automatically37Handling Multiple-Party Calls37Connecting Multiple Callers37Locking Out the Console Operator38Recalling the Console Operator38Paging with Deluxe Voice Paging39Answering Calls for Another Party40Backing Up the Console Operator41Routing Calls Through the Console Operator41Covering Calls from the Console41Forwarding All Calls42Parking Calls43Paging for Called Parties44Parking Calls44Chime Paging45Paging with Voice Paging47Paging with Deluxe Voice Paging48Assisting Callers with Special Tools49Using Call Waiting49Split-Swap50Interrupting a Call51Overriding Diversion Features52Emergency Notification to Digital Telephones52Providing Emergency Notification to the Operator54Providing Emergency Access to the Operator54Placing a Series of Calls55Managing Outside Lines56Controlling Access to Outside Lines56Displaying Outside Line Information57Choosing Outside Lines58Using Features for Internal Use58Restricting Calls58Activating Don’t Split60Testing Phone System Components61Accessing Individual Console Operators61Using the Internal Directory62Assigning Main Console Operators63Leaving Messages63Retrieving Messages64Using Night Service65Routing Calls Economically66Using Visually Impaired Attendant Service695 Centralized Attendant Service71Identifying Differences in a CAS Environment71Using CAS-Associated Tones72Using a CAS Display72Using CAS Operating Procedures73Transferring CAS Calls73Placing Calls on Remote Hold74Using CAS Backup Service74Using CAS Night Service Operations746 Routine Maintenance77Testing the Console77Cleaning Your Console78Commercial Power Failure78Glossary and Abbreviations79A79B80C80D81E81F81I82L82M82N83P83Q83S83T84U84Index85Numerics85A85B86C86D87E88F88H88I88L89M89N89O89P89R90S90T90U91V91W91Größe: 1020 KBSeiten: 92Language: EnglishHandbuch öffnen
