Benutzerhandbuch für Lucent Technologies 9400

Benutzerhandbuch (English)

Benutzerhandbuch

Inhaltsverzeichnis

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1
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1
DEFINITY Enterprise Communications Server Release 8.2
1
Contents
6
About This Book
17
1 — System Overview
21
2 — Telephone Features
35
- Telephones
  35
- Teleconferencing Products
  37
  - Quorum A-28 Conference Bridge
    37
  - SoundStation Audioconferencing Systems
    37
- Telephone Features
  39
  - Handling Incoming Calls
    39
  - Call Redirection
    42
  - Speed/Convenience Calling
    49
  - Telephone Displays
    52
  - Group Communication
    53
  - Special Ringing
    55
  - Messaging
    56
  - Telecommuting
    58
3 — Attendant (Operator) Features
61
- Attendant (Operator)
  61
  - Attendant Console
    61
- DEFINITY PC Console
  61
- Attendant Features
  62
  - Call Handling
    62
  - Making Calls
    64
  - Accessing the Attendant
    65
  - Monitoring Calls
    65
  - Centralized Attendant Service
    67
  - Attendant with DCS
    67
4 — Computer-Related Calling Features
69
5 — Hospitality Features
81
6 — System Management Features
85
- Scheduling
  85
- Concurrent User Sessions
  85
- Security
  85
- DEFINITY Network Administration (DNA)
  88
- DEFINITY Site Administration (DSA)
  89
- Troubleshooting
  89
- Information and Reports
  91
- Announcements
  94
- Class of Service (COS)
  94
- Administration Without Hardware
  95
  - Terminal Translation Initialization (TTI)
    95
- Tenant Partitioning
  95
- Trunk Management
  95
  - Trunk Group Circuits
    96
  - Local Exchange Trunks
    96
  - Tie Trunks
    96
  - Auxiliary Trunks
    97
  - IP Trunks
    97
  - ISDN Trunks
    98
  - ATM Trunks
    101
  - Personal Central Office Line (PCOL)
    101
  - Tandem
    102
  - Digital Multiplexed Interface
    103
  - Miscellaneous Trunks
    103
  - Digital Interfaces
    103
  - Answer Detection
    104
  - Automatic Transmission Measurement System
    105
- Automatic Routing Features
  105
  - Automatic Alternate Routing (AAR)
    105
  - Automatic Route Selection (ARS)
    105
  - AAR/ARS Overlap Sending
    106
  - AAR/ARS Partitioning
    106
  - Time of Day Routing
    106
  - Facility Restriction Levels and Traveling Class Marks
    107
  - Generalized Route Selection
    107
  - Look-Ahead Routing
    107
  - Subnet Trunking
    108
- Alarm Assignments
  108
7 — Call Center Features
111
8 — Private Networking Features
127
9 — Adjunct Systems
137
- Voice Messaging and Response
  137
  - DEFINITY AUDIX
    137
  - Intuity AUDIX
    139
  - Intuity Lodging
    140
  - Intuity Conversant
    140
  - Intuity Call Accounting System
    141
  - Centralized Voice Mail via Mode Code Integration
    141
  - Other Supported Systems
    141
- Call Center (See Call Center Features)
  142
  - PassageWay
    142
- Wireless
  144
  - Forum Personal Communications Manager
    144
Index
145
- Numerics
  145
- A
  145
- B
  145
- C
  146
- D
  146
- E
  147
- F
  147
- G
  147
- H
  147
- I
  147
- L
  148
- M
  148
- N
  148
- O
  148
- P
  148
- Q
  148
- R
  148
- S
  149
- T
  149
- V
  149
- W
  150
- X
  150

Benutzerhandbuch

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3,68 MB
Seiten:

150
Language:

English

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