BetriebsanweisungInhaltsverzeichnisPreface7Anti-virus protection as information security7Information security as a business necessity10Active Virus Defense security perimeters11At the desktop: VirusScan software11McAfee anti-virus research13How to contact McAfee and Network Associates14Customer service14Technical support15Download support16Network Associates training16Comments and feedback16Reporting new items for anti-virus data file updates17International contact information181 About VirusScan Software21Introducing VirusScan anti-virus software21How does VirusScan software work?23Fast, accurate virus detection23Encrypted polymorphic virus detection23“Double heuristics” analysis24Wide-spectrum coverage24What comes with VirusScan software?25What’s new in this release?29Installation and distribution features29Interface enhancements30Changes in product functionality31New update options for your VirusScan software312 Installing VirusScan Software33Before you begin33System requirements33Installing VirusScan software on a local computer34Installation steps34Using the Emergency Disk Creation utility47Determining when you must restart your computer53Testing your installation54Modifying or removing your local VirusScan installation55Installing VirusScan software on other computers57Using Active Directory and Group Policies57Installing VirusScan software using command-line options58Silent installation59Logging the installation60Installing to a custom directory61Selecting specific features to install61Setting reboot options63Setting security type for Windows NT63Removing incompatible software63Scanning your system at startup64Starting the VShield scanner64Preserving on access settings64Running Setup from a login script64Using Management Edition software65Using ePolicy Orchestrator to deploy VirusScan software66Installing via System Management Server67Installing via Tivoli IT Director67Installing via ZENworks68Exporting VirusScan custom settings683 Removing Infections From Your System71If you suspect you have a virus...71Deciding when to scan for viruses74Recognizing when you don’t have a virus75Understanding false detections76Responding to viruses or malicious software77Responding when the VShield scanner detects malicious software77Responding when the System Scan module detects a virus77Responding when the E-mail Scan module detects a virus80Responding when the Download Scan module detects a virus81Responding when Internet Filter detects a virus82Responding when the VirusScan application detects a virus82Responding when the E-Mail Scan extension detects a virus84Viewing virus information86Viewing file information87Submitting a virus sample88Using the SendVirus utility to submit a file sample88Capturing boot sector, file-infecting, and macro viruses91Capturing boot-sector infections91Capturing file-infecting or macro viruses92Making disk images93Preparing file archives to send93Sending samples via e-mail94Mailing infected floppy disks954 Using VirusScan Software97Using the VShield scanner97Using the VirusScan application97Scheduling scan tasks98Using specialized scanning tools985 Sending Alert Messages99Using the Alert Manager Client Configuration utility99VirusScan software as an Alert Manager Client100Configuring the Alert Manager Client utility1006 Updating and Upgrading VirusScan Software105Developing an updating strategy105What are .DAT files?105What is the scan engine?105Update and upgrade methods106Understanding the AutoUpdate utility108Configuring the AutoUpdate Utility109Configuring update options113Configuring advanced update options115Understanding the AutoUpgrade utility118Configuring the AutoUpgrade utility119Configuring upgrade options124Configuring advanced upgrade options126Using the AutoUpgrade and SuperDAT utilities together128Deploying an EXTRA.DAT file130A Using VirusScan Administrative Utilities133Understanding the VirusScan control panel133Opening the VirusScan control panel133Choosing VirusScan control panel options134B Installed Files137What’s in this appendix?137VShield scanner137Program files137Dependent files140Temporary files142Dependent and related files for the VirusScan application143Program files143Dependent files143Temporary files145Alert Manager146VirusScan control panel files147Temporary files147ScreenScan148Program files148Dependent files149VirusScan Emergency Disk files150Dependent and related files for the E-Mail Scan extension152Program files152Dependent files152Temporary files153C Using VirusScan Command-line Options155Adding advanced VirusScan engine options155Running the VirusScan Command Line program155Running the on-demand scanner with command-line arguments164D Using the SecureCast Service to Get New Data Files171Introducing the SecureCast service171Why should I update my data files?172Which data files does the SecureCast service deliver?172Installing the BackWeb client and SecureCast service173System requirements173Phase 1: Download and install BackWeb173Phase 2: Register with the Enterprise SecureCast service178Troubleshooting the Enterprise SecureCast service183Registration problems183Unsubscribing from the SecureCast service183Support resources183SecureCast service183BackWeb client184E Network Associates Support Services185Adding value to your McAfee product185PrimeSupport options for corporate customers185The PrimeSupport KnowledgeCenter plan185The PrimeSupport Connect plan186The PrimeSupport Priority plan187The PrimeSupport Enterprise plan187Ordering a corporate PrimeSupport plan188PrimeSupport options for home users190How to reach international home user support192Ordering a PrimeSupport plan for home users192Network Associates consulting and training193Professional Services193Jumpstart Services193Network consulting194Total Education Services194F Understanding iDAT Technology195Understanding incremental .DAT files195Product requirements195How does iDAT updating work?196What does McAfee post each week?197Best practices198Three-stage updating198Scheduling internal .DAT updates199Frequently asked questions199Connectivity issues199Corrupted data200Incremental vs. full .DAT update200Network configuration issues200Scheduling issues200Index201Größe: 2,43 MBSeiten: 208Language: EnglishHandbuch öffnen
