BenutzerhandbuchInhaltsverzeichnisFront Cover18620/8622 IP Phone Quick Reference Guide3Notice5Contents11Getting Started15Welcome15About Your IP Phone16Feature Descriptions17Handset17Display17Message Indicator Lamp18Programmable Buttons18Dialpad Buttons18Speaker18Feature Buttons19Phone Connectors20Phone Signals21Comfort and Safety Tips21Headset Instructions22Personalizing Your Phone23Adjusting the Viewing Angle23Changing Volume Levels23Changing the Ring Tone23Adjusting the Display Contrast24Listening to Background Music24Changing the Language24Using the Dialpad Buttons to Enter Characters25Using Programmable Buttons27Default Access Codes28Outside Line Access Codes28Extension Numbers28Default Feature Codes28Viewing Button Assignments31Resetting Programmable Buttons31Resetting the IP Phone to the Default Settings31Switching Keymaps31Activating Door Relay32Answering and Placing Calls33Answering Calls33Answering Waiting Calls33Using Automatic Call Access33Redirecting Calls34Using Automatic Trunk Answer34Placing Calls35Placing Emergency Calls35Placing Internal Calls35Requesting a Callback (Queuing the Phone)35Using Camp-on35Placing External Calls36Redialing a Number37Using Speed Dial38Using System Speed Dial38Using Station Speed Dial38Storing Station Speed-Dial Numbers38Dialing Station Speed-Dial Numbers39Deleting Station Speed-Dial Entries39Assigning Speed-Dial Numbers to Programmable Buttons40Using the Directory41Using Account Codes42Call Features43Using Handsfree Mode43Using Ring Intercom Always43Using Mute43Placing Calls On Hold44Entering a Hookflash44Transferring Calls45Transferring Calls to Other Extensions45Transferring Calls to External Numbers45Using Reverse Transfer45Viewing Your System Information46Viewing Caller ID Information46Forwarding Calls47Manual Call Forwarding47System Forwarding47Using Dynamic Extension Express48Placing Conference Calls50Adding a Conference Party50Transferring a Conference50Dropping Out of a Conference50Ending a Conference and Placing all Parties on Hold51Using Record-A-Call51Using Group Listen51Using Call Logging52Using Secondary Extension Buttons52Using Configuration Assistant53Changing Your Station Password53Accessing Configuration Assistant53Changing the Dynamic Extension Express Settings54Changing the DND Settings54Changing the Manual Call Forwarding Settings55Using Remote Programming56Changing the Dynamic Extension Express Settings56Changing the DND Settings57Changing the Manual Call Forwarding Settings57Changing Your Station Password58Messages59Using Messages59Leaving Messages at Other Extensions59Viewing and Responding to Messages60Canceling Messages Left at Other Extensions60Deleting Waiting Inter-Station Messages60Using Do-Not-Disturb (DND)61Using Reminder Messages62Paging Other System Users63Placing a Page Announcement63Enabling or Disabling the Page Feature63Hunt Groups65Logging in to ACD Hunt Groups65Logging out of ACD Hunt Groups66Stopping the ACD Hunt Group Wrap-up Timer66Other Hunt Group Features66Requesting Agent Help66Diverting Hunt Group Calls67Hunt Group Supervisor Features67Accepting or Rejecting Agent Help Calls67Monitoring Calls67Stealing Hunt Group Calls67Using Barge-In68Troubleshooting69Contact Information69Error Messages69Troubleshooting Tips70Index73Back Cover80Größe: 1,12 MBSeiten: 80Language: EnglishHandbuch öffnen
BenutzerhandbuchInhaltsverzeichnisFront Cover18620/8622 IP Phone Quick Reference Guide3Notice5Contents11Getting Started15Welcome15About Your IP Phone16Feature Descriptions17Handset17Display17Message Indicator Lamp18Programmable Buttons18Dialpad Buttons18Speaker18Feature Buttons19Phone Connectors20Phone Signals21Comfort and Safety Tips21Headset Instructions22Personalizing Your Phone23Adjusting the Viewing Angle23Changing Volume Levels23Changing the Ring Tone23Adjusting the Display Contrast24Listening to Background Music24Changing the Language24Using the Dialpad Buttons to Enter Characters25Using Programmable Buttons27Default Access Codes28Outside Line Access Codes28Extension Numbers28Default Feature Codes28Viewing Button Assignments31Resetting Programmable Buttons31Resetting the IP Phone to the Default Settings31Switching Keymaps31Activating Door Relay32Answering and Placing Calls33Answering Calls33Answering Waiting Calls33Using Automatic Call Access33Redirecting Calls34Using Automatic Trunk Answer34Placing Calls35Placing Emergency Calls35Placing Internal Calls35Requesting a Callback (Queuing the Phone)35Using Camp-on35Placing External Calls36Redialing a Number37Using Speed Dial38Using System Speed Dial38Using Station Speed Dial38Storing Station Speed-Dial Numbers38Dialing Station Speed-Dial Numbers39Deleting Station Speed-Dial Entries39Assigning Speed-Dial Numbers to Programmable Buttons40Using the Directory41Using Account Codes42Call Features43Using Handsfree Mode43Using Ring Intercom Always43Using Mute43Placing Calls On Hold44Entering a Hookflash44Transferring Calls45Transferring Calls to Other Extensions45Transferring Calls to External Numbers45Using Reverse Transfer45Viewing Your System Information46Viewing Caller ID Information46Forwarding Calls47Manual Call Forwarding47System Forwarding47Using Dynamic Extension Express48Placing Conference Calls50Adding a Conference Party50Transferring a Conference50Dropping Out of a Conference50Ending a Conference and Placing all Parties on Hold51Using Record-A-Call51Using Group Listen51Using Call Logging52Using Secondary Extension Buttons52Using Configuration Assistant53Changing Your Station Password53Accessing Configuration Assistant53Changing the Dynamic Extension Express Settings54Changing the DND Settings54Changing the Manual Call Forwarding Settings55Using Remote Programming56Changing the Dynamic Extension Express Settings56Changing the DND Settings57Changing the Manual Call Forwarding Settings57Changing Your Station Password58Messages59Using Messages59Leaving Messages at Other Extensions59Viewing and Responding to Messages60Canceling Messages Left at Other Extensions60Deleting Waiting Inter-Station Messages60Using Do-Not-Disturb (DND)61Using Reminder Messages62Paging Other System Users63Placing a Page Announcement63Enabling or Disabling the Page Feature63Hunt Groups65Logging in to ACD Hunt Groups65Logging out of ACD Hunt Groups66Stopping the ACD Hunt Group Wrap-up Timer66Other Hunt Group Features66Requesting Agent Help66Diverting Hunt Group Calls67Hunt Group Supervisor Features67Accepting or Rejecting Agent Help Calls67Monitoring Calls67Stealing Hunt Group Calls67Using Barge-In68Troubleshooting69Contact Information69Error Messages69Troubleshooting Tips70Index73Back Cover80Größe: 1,12 MBSeiten: 80Language: EnglishHandbuch öffnen
