BenutzerhandbuchInhaltsverzeichnisTitle Page1Publication Information2Contents3Introduction7Organization7Conventions8Screen Variations8Related Documentation9How To Use This Manual9Chapter 1 - The Grand Tour11Capabilities11Basic Operations12Screen Conventions14Chapter 2 - Installing DKAdmin17Step 1: Check System Requirements17Step 2: Power Up DKAdmin PC18Step 3: (Optional) Make Installation Floppy Disks19From Windows19From DOS Only PC19Step 4: Install DKAdmin20Windows PC from CD-ROM20Windows PC from Floppy Disks20DOS Only PC from CD-ROM21DOS Only PC from Floppy Disks21Step 5: Run DKAdmin Program22Start-up DKAdmin under Windows 98, 95 or Windows NT 4.022Start-up DKAdmin in MS-DOS22Run DKAdmin22Set Windows DKAdmin Program Properties23Step 6: Connect to the Strata DK Telephone System25Chapter 3 - Installing DKBackup27Step 1: Check System Requirements27Step 2: Power Up DKBackup PC28Step 3: (Optional) Make Installation Floppy Disks29From Windows29From DOS Only PC29Step 4: Install DKBackup30Windows PC from CD-ROM30Windows PC from Floppy Disks30DOS Only PC from CD-ROM31DOS only PC from Floppy Disks31Step 5: Run DKBackup Program32Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT 4.032Start-up DKBackup in MS-DOS32Run DKBackup32Set Windows DKBackup Program Properties33Step 6: Connect to the Strata DK Telephone System35Chapter 4 - Using DKAdmin/DKBackup37Before You Start37Logging On37DKAdmin37DKBackup40Keyboard Conventions41Using the Pull-Down Menus42System Messages42Error Messages42On-Line Help42Logging Off43Chapter 5 - File Menu45Quick-start Procedures for Using DKAdmin45For an Existing Customer45For a New Customer46Maintain Customer File46Select Customer49Dial DK50Hangup Connection52Transfer DK Data52About52Exit52Chapter 6 - Administration Menu (DKAdmin)53View Cabinet Diagram54Check Processor Type54System/Station Administration54Programming/Updating System56Printing Port/Station Information (F3)57System Speed Dial Number (F7)58System LCD Messages (F8)59Station Port Attributes (Ctrl Enter)59Saving/Uploading Programmed Data (F9)66Flexible Button Programming Section71Telephone Flexible Button Assignments71Add-On Module Button Assignments73DSS Console Button Assignments75Attendant Console Flexible Button Assignments76Speed Dial Programming Section78System Speed Dial Numbers78Station Speed Dial Numbers79ACD Administration80ACD Programs80ACD Agent Programs82Program Administration Section83View All Programs (Download, Edit, Upload)84Security Maintenance Section87Program Security (Default Levels)88Directory Number Administration95DNIS Administration99DNIS/DID/ANI Line Assignments99DNIS Number/Name/Ringing/VM-ID Assignments100DNIS Network Table Assignments101DNIS Tenant Lock Assignments102Distributed Hunt Group Administration102Call Forward Assignments103E911/CAMA Trunk Programs (R4 Only)104ISDN Programs (R4 Only)107Backup/Restore Data108View/Print Data108Chapter 7 - Backup Menu (DKBackup)109Check Processor Type110Backup Data110Restore Data112Upgrade117Upgrading a Customer’s Processor117Strata DK Processor PCB Upgrade117View/Print Data125Chapter 8 - Options Menu127System Installation127Company General Information127Screen Type/Color Installation128Printer Type Selection129System Miscellaneous Variables130User Password Level Setup131Communications Setup134System Utilities135ReIndex Files135Appendix A - Connecting to Strata DK137Hardware Requirements137System Connection Configurations137PIOU/PIOUS/RSSU/RSIU Setup138Calling Strata DK Using the Dialer139Direct Connection to Strata DK140Connection to Strata DK Via Toshiba Data Interface Units141Customer Dialer Setup141To Make Connection141Remote Modem Connection to External Modem/TTY Port142Communication Setup142Customer Dialer Setup142To Make Connection142Voice Call Transferred to Modem Connection143Communication Setup143Customer Dialer Setup143To Make Connection144Remote Modem Connection to Modem Pool145Communication Setup145Customer Dialer Setup145To Make Connection146PC DIU/DIU Modem Pool Connection to Strata DK Modem147Voice Call First, then Modem to Modem Connection147Communication Setup147Customer Dialer Setup147To Make Connection148PC DIU/DIU Modem Pool Connection to Strata DK Modem149DIU to DIU Connection, then Modem to Modem Connection149Communication Setup149Customer Dialer Setup149To Make Connection150PDIU-DS Modem Pool Installation151To Make Connection151External Maintenance Modem Installation152Appendix B - DK424 RCTUE/F Upgrade Using DKAdmin155Upgrading to RCTUE/F155Off-site Upgrade155On-Site Upgrade156Important Things to Do After Upgrading to an RCTUE/F Processor157Appendix C - Upgrading Strata DK Systems to DK424 Release 4.0159DK424 Release 4.0 Upgrade Procedure160Upgrading Strata DK Systems to DK424 Release 4.0161DK424 Release 4.0 Upgrade Programming Example164Cabinet Station Port Counting Before/After Release 4.0 Upgrade164System/Station Administration Screen Before/After Release 4.0 Upgrade165Program Changes Before/After Release 4.0 Upgrade167Index171A, B171C, D172E~M173N~P174Q~S175T~V176Größe: 2,11 MBSeiten: 178Language: EnglishHandbuch öffnen
BenutzerhandbuchInhaltsverzeichnisCapabilities1Basic Operations2Screen Conventions4Step 1: Check System Requirements7Step 2: Power Up DKAdmin PC8Step 3: (Optional) Make Installation Floppy Disks9From Windows9From DOS Only PC9Step 4: Install DKAdmin10Windows PC from CD-ROM10Windows PC from Floppy Disks10DOS Only PC from CD-ROM11DOS Only PC from Floppy Disks11Step 5: Run DKAdmin Program12Start-up DKAdmin under Windows 98, 95 or Windows NT 4.012Start-up DKAdmin in MS-DOS12Run DKAdmin12Set Windows DKAdmin Program Properties13Step 6: Connect to the Strata DK Telephone System15Step 1: Check System Requirements17Step 2: Power Up DKBackup PC18Step 3: (Optional) Make Installation Floppy Disks19From Windows19From DOS Only PC19Step 4: Install DKBackup20Windows PC from CD-ROM20Windows PC from Floppy Disks20DOS Only PC from CD-ROM21DOS only PC from Floppy Disks21Step 5: Run DKBackup Program22Start-up DKBackup under Windows 3.11, 95, 98 or Windows NT 4.022Start-up DKBackup in MS-DOS22Run DKBackup22Set Windows DKBackup Program Properties23Step 6: Connect to the Strata DK Telephone System25Before You Start27Logging On27DKAdmin27DKBackup30Keyboard Conventions31Using the Pull-Down Menus32System Messages32Error Messages32On-Line Help32Logging Off33Quick-start Procedures for Using DKAdmin35For an Existing Customer35For a New Customer36Maintain Customer File36Select Customer39Dial DK40Hangup Connection42Transfer DK Data42About42Exit42View Cabinet Diagram44Check Processor Type44System/Station Administration44Programming/Updating System46Printing Port/Station Information (F3)47System Speed Dial Number (F7)48System LCD Messages (F8)49Station Port Attributes (Ctrl Enter)49Saving/Uploading Programmed Data (F9)56Flexible Button Programming Section61Telephone Flexible Button Assignments61Add-On Module Button Assignments63DSS Console Button Assignments65Attendant Console Flexible Button Assignments66Speed Dial Programming Section68System Speed Dial Numbers68Station Speed Dial Numbers69ACD Administration70ACD Programs70ACD Agent Programs72Program Administration Section73View All Programs (Download, Edit, Upload)74Security Maintenance Section77Program Security (Default Levels)78Directory Number Administration85DNIS Administration89DNIS/DID/ANI Line Assignments89DNIS Number/Name/Ringing/VM-ID Assignments90DNIS Network Table Assignments91DNIS Tenant Lock Assignments92Distributed Hunt Group Administration92Call Forward Assignments93E911/CAMA Trunk Programs (R4 Only)94ISDN Programs (R4 Only)97Backup/Restore Data98View/Print Data98Check Processor Type100Backup Data100Restore Data102Upgrade107Upgrading a Customer’s Processor107Strata DK Processor PCB Upgrade107View/Print Data115System Installation117Company General Information117Screen Type/Color Installation118Printer Type Selection119System Miscellaneous Variables120User Password Level Setup121Communications Setup124System Utilities125ReIndex Files125Hardware Requirements127System Connection Configurations127PIOU/PIOUS/RSSU/RSIU Setup128Calling Strata DK Using the Dialer129Direct Connection to Strata DK130Data Interface Units131Customer Dialer Setup131To Make Connection131Modem/TTY Port132Communication Setup132Customer Dialer Setup132To Make Connection132Voice Call Transferred to Modem Connection133Communication Setup133Customer Dialer Setup133To Make Connection134Remote Modem Connection to Modem Pool135Communication Setup135Customer Dialer Setup135To Make Connection136PC DIU/DIU Modem Pool Connection to Strata DK Modem137Voice Call First, then Modem to Modem Connection137Communication Setup137Customer Dialer Setup137To Make Connection138PC DIU/DIU Modem Pool Connection to Strata DK Modem139DIU to DIU Connection, then Modem to Modem Connection139Communication Setup139Customer Dialer Setup139To Make Connection140PDIU-DS Modem Pool Installation141To Make Connection141External Maintenance Modem Installation142Upgrading to RCTUE/F145Off-site Upgrade145On-Site Upgrade146Important Things to Do After Upgrading to an RCTUE/F Processor147DK424 Release 4.0 Upgrade Procedure150Upgrading Strata DK Systems to DK424 Release 4.0151DK424 Release 4.0 Upgrade Programming Example154Cabinet Station Port Counting Before/After Release 4.0 Upgrade154System/Station Administration Screen Before/After Release 4.0 Upgrade155Program Changes Before/After Release 4.0 Upgrade157Index161Baud Rate300Baud Rate300Größe: 1,68 MBSeiten: 178Language: EnglishHandbuch öffnen
